Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3144) , Sales Advisor (2997) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (833) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (281) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 862 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 790 reviews)); "Team was great and motivating" ((in 524 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 467 reviews)); "Culture was good and inclusive" ((in 360 reviews))

What are the cons of working at H&M according to real employee reviews?

"Poor management and very cliquey at times" ((in 1300 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 906 reviews)); "managers were rude and inflexible" ((in 652 reviews)); "The starting time is usually 6am and you'll work long hours" ((in 524 reviews)); "Low salary and hard to give customer service to Israelis" ((in 472 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,371 total reviews)

Daniel Erver

62% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,371 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

5.0

May 17, 2021

Great job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome job environment to work

Cons

Slow a lot of times

5.0

Oct 19, 2020

Nice Part Time Job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- Staff Discount in all H&M branches and sister companies - Friendly vibe in the team - Good career opportunities for ambitious people that want to work in fashion retail - Free coffee ;)

Cons

There are no mayor cons that I could think of.

5.0

Dec 9, 2015

Sales Advisor at H&M - It is a lot of fun

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

It almost never gets boring You can wear your own clothes, at least that is the case in Austria. This may vary by country. It is so fun when you get along with your colleagues!

Cons

It can be quite hectic, especially during the holidays, but as I said before, that is why it almost never gets boring Customers in retail are sometimes very rude and think they are superior

Viewing 1 - 3 of 17,371 Reviews

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H&M

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Great job

Nice Part Time Job

Sales Advisor at H&M - It is a lot of fun

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