HSBC reviews

3.8

72% would recommend to a friend

(28,236 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

28K reviews
3.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

The brand and global spread. Multiple business lines: Retail & Wealth Management; Private; Business; Global Banking & Markets. Massive investment in digital. Shallow reporting structure. Clear strategy.

Cons

Lower than average employee engagement. Poor HR support. Low balling on pay. Many admin functions devolved (e.g. HR, Procurement) with managers having to pick up the tasks. Big organisation that needs skill navigating and joining up. Business lines could be better joined up digitally.

1.0
Apr 24, 2017

Poor progression

Recommend
CEO approval
Business Outlook

Pros

The benefits. Being able to buy and sell holiday time. HSBC will contribute a minimum amount toward your pension - even if you don't. The people - You're just working with a bunch of friendly regular folk; albeit unambitious ones that seem to think it's normal working for such an awful company 7+ years @ £20k. They prioritise recruiting internally; once you're in, you can "sidestep" in to other jobs they have within the company fairly easily, for example from the mortgages department over to customer services. Pay doesn't vary too much, and there isn't really much benefit outside of finding what you prefer. But they frown upon stepping in to another role before spending at least a year in your current role. Cold heartless corporate feel to the company, there was a girl that had to drive her brothers infant child to hospital as it was having difficulty breathing. She came in 1 hour late to work, they didn't really care about the why, and told her she would need to stay behind and make the time back.

Cons

Dead end - not much progression... You can move up to management if you jump through hoops, but then nothing from there. Starting salary is awful (£16,350... recently upped to £17,350) with little to no pay rise (1-3% if lucky)... When they announce that there will be no pay rises for a particular year I just chuckle to myself... they're one of the biggest banks in the world, I find it hard to believe they did not turn enough of a profit to reward their employees. Lots of office politics involved... favouritism etc. About 80% of the time it's not about how hard you work, it's about making your superiors laugh and enjoy your company. The most successful managers are the ones you see chatting and giggling with other managers. There are seniors that put their heads down and work hard, but are completely overlooked when manager positions open up.

2.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Used to be known for good work life balance. In some pockets having very dependable managers.

Cons

Getting infested with lots of politics with new management hires. Replacing low wage workers with high wage workers due to nepotism.

Viewing 163 - 165 of 28,236 Reviews

Glassdoor has 36,638 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.