Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 33 reviews)); "Benefits were great." ((in 33 reviews)); "The salary is good and you get to work with smart people." ((in 27 reviews)); "Permanent work from home" ((in 27 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 38 reviews)); "The culture is toxic" ((in 25 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 23 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 16 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 14 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

Hopper reviews

Compare reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Reviews by job title

433 reviews

5.0

Mar 29, 2021

The Autonomy is Empowering and the Opportunity is Compelling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Top-of-market compensation. - Very high talent density so will be surrounded by incredibly smart coworkers. - Options will be worth something as revenue is growing very fast. - A lot of autonomy to operate in the organizational model. - Very data driven with little politics. One only needs data, and not influence, to get an idea across. - Innovative products that are breaking new ground. - The company is growing/hiring fast so there are opportunities to quickly earn leadership positions for those who can scale alongside it. - It is a fast-paced environment.

Cons

- Not a ton of structure in place so it isn't the best place for junior employees to start out unless they are very self-organizing. - The company's management framework is to take smart people and challenge them to operate to the maximum of their ability, while paying them well and providing interesting subject areas to work on. For some, this can be incredibly rewarding and fulfilling as the autonomy is empowering. For others, though, it can be seen as a sink-or-swim situation and it can lead to disappointment that there isn't more coaching or competency building-efforts from Hopper itself.

5.0

Mar 29, 2021

Not easy being on a rocket ship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- The culture is amazing for high/top performers. The company values are extremely clear - and modeled by CEO, leadership, and everyone around you. - Product Led company - if you're a Product Manger, Data Scientist, or Engineer - you get a lot of say in where the product goes - Insane autonomy. There's no elusive "business" that tells you what you need to build. The Single-threaded own model works really well here. Each vertical manages their own business with clear metrics that are obsessively measured. - Path to promotions and career growth is clear. You obsess about the customer, identify a problem and quickly find ways to test out ideas, and see if you can create value for the company. If you do this - you get promoted. Everyone is encouraged to write up ideas and lobby teams to work on them. - WFH is great. Company does a great job writing things down - so there's never a time where "decisions got made in HQ without you". - The team is made up of amazing, smart, humble, and results obsessed people. No egos. - The company is working on diversity & inclusion (which is great!), especially on hiring practices. But if you look around and see who's getting promoted and who's leading - it's one of the most gender diverse teams. - With travel rebounding post-covid Hopper is incredibly well positioned due to its fintech plays and competitive pricing in travel.

Cons

- If a social work environment, or a "work family" with lots of happy hours and foosball tournaments is important to you, this might not be the place. The people are brilliant and kind - but results matter more than anything else. Esp, with the company leaning in to support "remote work" - You will have to work hard. The company's at a critical time and has just completed its series F and acquired a strategic B2B partner. It's not a 9 to 5 gig. If you're willing to do this - you'll see the rewards of your work much faster than any other company. - You're responsible for your career path and growth. Unlike larger companies that have extensive feedback, coaching review processes - at Hopper you have to seek this out.

5.0

Mar 26, 2021

Great company that puts culture first

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Hopper has deliberately built a successful operating culture around single-threaded ownership. Strategy and decision-making are decentralized which enables every employee to have a visible impact on the company. - And unlike at other companies, the culture is embraced and modeled from the CEO down - There are no politics at play. If you perform your job well you will get promoted. - Innovative products and technology that evolve rapidly - Challenging and high impact business and tech problems to solve every day - Team is very passionate about the mission and product - Stock options granted widely - Employees can live anywhere in the world as the company is now 100% virtual - Company is super data-driven. Executives can't and don't override quantitative proof with gut feel decisions

Cons

- The hiring process is intense and lengthy. It needs to be streamlined - Mediocrity is not tolerated (for long). Not the company for people who want to coast. - Product Development pace is fast so tech debt is piling up. The company will have to pay the piper eventually.

Viewing 355 - 357 of 433 Reviews

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The Autonomy is Empowering and the Opportunity is Compelling

Not easy being on a rocket ship

Great company that puts culture first

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