Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 33 reviews)); "Benefits were great." ((in 33 reviews)); "The salary is good and you get to work with smart people." ((in 27 reviews)); "Permanent work from home" ((in 27 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 38 reviews)); "The culture is toxic" ((in 25 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 23 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 16 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 14 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

5.0

Mar 24, 2021

I feel incredibly lucky to work for Hopper

Technical recruiter

Recommend

CEO approval

Business Outlook

Pros

- Complete autonomy and ownership over my role. I wake up every day knowing that I'm making a huge impact on my business unit. - Part of a company that is truly disrupting the travel and accommodation industry and competing with the travel giants - Small teams (8-12 people) - High visibility from company leadership - No bureaucratic red tape - Extremely data driven and results driven - Daily opportunities for personal and professional growth - Focused CEO and hands on leadership - Leadership of the company is deeply involved in the hiring process - Quarterly bonus pay structure on top of generous base salary - Unlimited PTO - Work from anywhere - WeWork Global Access Pass

Cons

These are not things I personally dislike, but some people may not be fit for this kind of work style: - Some people may not like working completely remote (I happen to love it) - Minimal mentoring - truly a start up feel where you have to learn quickly from your own mistakes, which I happen to really like and can be a massive opportunity for growth - Because we are results driven, it doesn't matter how many hours you put in, which can be good if you are an efficient worker and can produce results, but if you're not you may find yourself working "overtime" to meet your KPIs - Hopper does offer a 401(k) plan, but they do not match contributions

3.0

May 11, 2020

Great people, poorly organized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with some really amazing people. Because it is still a start-up, there are lots of opportunities to grow. The overall aim of the company is really great, it's a product that is easy to see the values in.

Cons

Management was a bit messy, seemed like no one really knew what to do and how to handle employees on a human level.

5.0

Sep 11, 2019

One of the best decisions I've ever made

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been at Hopper for over three years and absolutely love it. There's a really high bar here when it comes to hiring because everyone that works here is exceptionally talented. It's a super collaborative environment so I've learned a ton just from working with other departments and teams. You forge deep relationships and friendships with colleagues because people tend to stick around for the long haul. I left my last job because it had a lot of hierarchy and micromanaging. Hopper is the complete opposite. The company really embraces autonomy and there's tremendous growth opportunities if you are willing to take ownership and drive real business impact. Being a high growth startup, projects and priorities can change so if you're someone who needs a lot of structure and stability then it may not be the best fit for you. It's awesome to work on a product that users really love! I have complete faith in the leadership team and the company's sales and revenues are up over 100%+ YoY. Things are moving fast, but it's a really exciting time to be at Hopper!

Cons

You must be willing to embrace the challenges that come with scaling a company that is in high growth mode.

Viewing 85 - 87 of 433 Reviews

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I feel incredibly lucky to work for Hopper

Great people, poorly organized

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