Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 33 reviews)); "Benefits were great." ((in 33 reviews)); "The salary is good and you get to work with smart people." ((in 27 reviews)); "Permanent work from home" ((in 27 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 38 reviews)); "The culture is toxic" ((in 25 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 23 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 16 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 14 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

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Hopper

Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

1.0

Mar 5, 2025

Smoke and Mirrors and Questionable Accolades

Marketing executive

Recommend

CEO approval

Business Outlook

Pros

Comp. and opportunity to work remotely.

Cons

Hopper's Trustpilot rating stands at 1.7 stars from over 18,000 reviews, with frequent reports of unexpected charges and refund difficulties. Glassdoor rating is 3.0 out of 5, with only 30% of employees favoring the CEO ??? The other 70% are working in dread , trust me !!!! There are ongoing concerns about frequent layoffs and a lack of job stability. While Hopper showcases multiple industry awards, some, like the Best in Biz Awards. Do the research and you find that its shady company giving out the same award over and over. I know first hand .

2.0

Nov 2, 2024

Stressful workplace

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Generally liked my coworkers, the code base was fun to work with, there wasn't a lot of meetings but they were effective

Cons

It's a bit of a hire and fire culture. Lots of layoffs. There is a huge pressure to deliver. I always felt a bit on the clock

2.0

Oct 2, 2024

Culture hit the fan in 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great PTO, Health Benefits, and remote work environment... thats about it.

Cons

New leadership on the team came in at the beginning of 2024 and began creating a toxic work environment where every week you're unsure if your job is safe. They fired all managers that actually cared for their employees and understands the work you do. New managers don't care to take the time to understand what you do on the day to day, only care about high level numbers that don't paint the full picture. Team keeps getting smaller with the same amount or even more work to do. The burnout among employees is real.

Viewing 88 - 90 of 433 Reviews

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