IBM reviews

3.9

78% would recommend to a friend

(107,089 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Aug 29, 2017
Recommend
CEO approval
Business Outlook

Pros

- Get to work with big name clients

Cons

- Pay is just enough under what it should be, and they make you feel bad for getting that. I worked with my manager on a project before I was actually on his team (I was under a different manager at the time), he would constantly praise me for my work and tell me I should have a promotion and move up to band 7 (IBM's ranking system for your experience level). When I got moved to his team I reminded him of this, even sending back the emails where he specifically called this out. He dragged out the promotion for roughly 5 months, finally telling me that even though I don't deserve it they are promoting me and giving me a raise. The raise was not exactly what I had been expecting (other band 7's discussed their salary and the raise I received was roughly 20k under what theirs). A very confusing process getting told you deserve a promotion, wait you don't deserve this, here it is...you didn't earn it. - The bonus system is designed to make you feel like you are not working hard enough. At the beginning of every year you decide how you are going to improve and discuss this with your manager. At the end of the year, even if you hit the goals and went beyond with glowing recommendations from the clients you were graded average and told to improve next year. - The travel. I worked remote, not sure how to put that in the location...but don't get tricked by that. When I first joined IBM I was told 15% to 30% travel, for 2 years I was only home maybe 5 weeks. I may have been ok with the travel if I was busy working on something that needed to be worked on at the client's workplace, but I literally would be told to sit at a desk and do nothing for some of the clients while IBM argued with the client about the contract. - Vacation and paternity. I was never approved to take a vacation even with over 100% utilization (which at the time was about 44 hours a week for client work). When my first child was born I was supposed to get 6 weeks paid paternity, I had to kick and scream to get 2 weeks (even though I had just finished a client's project and had nothing else lined up because I thought I would be out for 6 weeks). - Management and general disorganization. When I first joined IBM it took 6 months before I got a manager (I joined during a reorganization of the company). It was a very confusing time since I worked remote and did not know how to do things like find a client project to work on. When I finally got my first manager he was a developer with a team of people who developed...I was a UX designer. He constantly wanted me to go back to school to learn to develop and would not help me with client projects. Summary, not a great experience for me and I was relieved to get out. I am now healthier due to less stress and not eating like crap on the road, I see my daughter every day at 5:30pm, and I took my first vacation in roughly 3 years. IBM was a dark time in my life that almost ruined my marriage and had me regretting the various life choices I made to get there.

1.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing springs to mind. Really, nothing.

Cons

Watching out to see if you are in this quarter's RA (redundancy action). Assume you will never get a pay rise (because you won't). Wonder at the mindless paperwork (I live in the UK but worked in Europe, so I had to fill in endless forms and interviews to see if I should pay tax in the UK or the host country - despite EU law being clear that I could work abroad for up to 2 years prior to paying tax in the host country. Getting expense forms rejected as you didn't itemise the tax out. Getting expense forms rejected as you did itemise the tax out. Sitting in airports for 6 hours as getting the later flight saved IBM $10. Watching the CEO award herself a $5 million bonus, despite 20 consecutive quarters of declining turnover. The culture is to stab your colleagues in the front and hoard knowledge - never share - you are judged against them, so if you can make them look bad do so. Personal Business Committments (PBC). At the start of the year you make up 30 or so of these and are judged on how well you meet them, not on how well you do your job. So if your job changes, you are screwed. Turn down chargable work to write white papers that no one will read - this makes sense to meet your PBCs. So just no. IBM 20 years ago was an employer of choice. Now it's one to avoid at almost any cost. And to add insult to injury 2 years after I left they threatened me with legal action if I didn't pay them almost £300, with no explanation of what the alleged debt was for. To cut a long story short, they backed down when I pointed out to them that what they were doing was illegal and I welcomed seeing them in court. 6 months after I left they asked me to return. Never!

1.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

In truth for new joiners it would be for the CV, but there are still quite a few good people here to learn from but reducing fast. Some interesting stuff to do as well if you end upon the right place but difficult to find.

Cons

Abysmal management, finances and direction. Zero direction or idea what they are doing. Good troops still try to help clients but constantly hampered by clueless management (who only care about their pay packet and culling troops) and increasingly poorly skilled recruits often offshore but now recruiting poorly skilled locals as well to cut cost but deliver very badly at the same time. Strategy such as it is is just wrong and badly done anyway. Many lies given to staff daily.

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