Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (56) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 134 reviews)); "Good benefits in the office" ((in 58 reviews)); "Good work/ life balance" ((in 51 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 43 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Lack of training or clear procesess." ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,117 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 30, 2016

Senior Claims Adjuster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and you gain a lot of experience.

Cons

Not As big as it used too. People do not matter as much as in the past. It is all about process and profit.

1.0

Oct 27, 2016

Look after your staff? They wouldn't know your name!

Customer manager

Recommend

CEO approval

Business Outlook

Pros

It is located close to a train station (the Liverpool office anyhow) and occasionally you get free fruit.

Cons

Management on all levels palm off any suggestions as negativity. Career development is very limited and unless you know someone higher up the food chain, you don't stand a chance. They created schemes to help staff develop themselves and move up the ladder, but the modules and dates set for these get cancelled once they receive the Investor in People status. Severe reductions and changes to the redundancy packet and pension pack are some examples of how they look after their staff.

4.0

Oct 25, 2016

Great place to work. Amazing people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Talented people with positive outlook. Great work life balance.

Cons

Legacy systems that need updating. But fast moving and professional

Viewing 1009 - 1011 of 1,117 Reviews

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Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, England

View job

Assistant Underwriter

Recruitment Business Partner

London, England

View job

Commercial Loss Adjuster

Vereinigtes Königreich

View job

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Intact Insurance UK

Intact Insurance UK reviews

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Ratings by demographic groups

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Senior Claims Adjuster

Look after your staff? They wouldn't know your name!

Great place to work. Amazing people

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