Intact reviews

3.9

75% would recommend to a friend

(2,155 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 4, 2013
Recommend
CEO approval
Business Outlook

Pros

A huge organization with excellent benefits and tiered pension plan. There is nothing else positive to say, unfortunately. Steer clear.

Cons

Due to their large dual acquisitions processes and procedures keep getting reinvented...often back to where they were in the first place. Management only communicates via e-mail with employees. Multiple public press complaints against them, for their injury claims handling in particular. A huge organization where you are only a voiceless cog in the wheel. Multiple, continuing lay-offs at all levels. Low-ball severance packages and bullying about non-existent "performance issues". Chronic unpaid overtime expected and encouraged. Employees not trained to do their jobs.

1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing. It used to be tolerable but now miserable.

Cons

They basically watch your every move. dont think just because you work from home means you have freedom, They have screen monitors and the managers just sit all day monitoring like CCTV. you're basically chained to your laptop slaving all day getting back to back calls that never stop from morning until evening. Corporate greed only cares about the shareholder's return on investment rather than improving the employee's salary and quality of life and they've become so hungry that monthly targets have gone by 250% a month in less than a year i kid you not. And it's not like you're getting a piece of the hard work NOOO. No commision, nothing. Every april they'll "congratulate" you for getting penny's worth of bonus that's taxed heavily you'll end up with few bucks only. The pay is just miserable, isn't enough to buy a loaf of bread, maybe enough to buy crumbs. If inflation goes by 3% a year, your annual increase is 2% so you end up drowning even more. But hey guess what atleast corporate is happy. They'll set up contests in which you basically have to KYS to earn the gift card worth 20$ . You can't be 1 minute late because "it'll pUt yUo oUt Of adHerence". The "confedential" employee satisfatiction reveiw means nothing because not like they're going to improve the working conditions of the company. Everyone there is just so fake, smiling and talking about what a positive environment this place is when those who want to climb the ladder have to snitch on their colleagues to get to places. And don't get me started on the managers, one mistake and you're gone, no empathy no understanding of what you might be going through nothing and you wanna know what's the best part of it? they're introducing AI to replace your job in the 2 years maybe? and they'll CELEBRATE IT TOO and you're expected to welcome it...save yourself the headache and find a real company to work for.

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Intact Response
7mo
Thank you for taking the time to share your concerns. We regret to hear that you feel this way as it does not reflect the environment we strive to foster. Our Values drive everything we do at Intact and are key to who we are. They ensure we consistently have integrity and respect, a customer-driven mindset, and a commitment to excellence and generosity. It is important to us that we foster an environment where everyone is treated fairly, and can be their best selves. We invite you to address your concerns with your human resources consultant so we can work with you to resolve them.
1.0
Oct 7, 2025

Inept Management

Recommend
CEO approval
Business Outlook

Pros

Great Co Workers Easy to get to by Transit

Cons

Management is incompetent and toxic. Lots of turnaround, leading to impossible work loads. Adjusters get blamed for being behind, but stopped offering OT Micromanaging at the highest level

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Intact Response
8mo
Thank you for taking the time to share your experience. We regret to hear that you feel this way as it's so important to us that our leaders are open, inclusive, caring and fair as part of our Employee Promise. We're committed to providing continuous training and resources to help our managers deliver on this promise and be their best leader for their team. We're sorry your manager didn't support you to the level of your expectation. We continuously develop our leaders to improve management.
Viewing 88 - 90 of 2,155 Reviews

Glassdoor has 2,920 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.