Is Intuit a good company to work for as a Tax Support-Technical *Customer Service?

Tax Support-Technical *Customer Service professionals working at Intuit have rated their employer with 4.5 out of 5 stars in 572 Glassdoor reviews. This is a higher than average score with the overall rating of Intuit employees being 4.1 out of 5 stars. Search open Tax Support-Technical *Customer Service Jobs at Intuit now and start preparing for your job interview by browsing frequently asked Tax Support-Technical *Customer Service interview questions at Intuit .

Does Intuit pay Tax Support-Technical *Customer Service employees well?

Tax Support-Technical *Customer Service professionals rate their compensation and benefits at Intuit with 4.4 out of 5 stars based on 572 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Tax Support-Technical *Customer Service salaries at Intuit.

What are the top reviewed jobs at Intuit?

Tax Associate (674) , Senior Software Engineer (585) , Software Engineer (573) , Seasonal Tax Expert (466) , Tax Expert (288) , Staff Software Engineer (237) , Software Engineer II (191) , Product Manager (166) , Manager (129) , Director (124) , Credentialed Tax Expert (122) , QuickBooks Live Bookkeeper (103) , Customer Service Representative (99) , Full Service Tax Expert (90) , Tax Prep Assistant (87)

What are the pros of working at Intuit according to real employee reviews?

"They have great benefits and really make you feel like you are apart of a family." ((in 1812 reviews)); "Great culture and live the values they preached as a company most of the time which is quite rare!" ((in 1212 reviews)); "Intuit has great values and the people you work with are always willing to help." ((in 1020 reviews)); "good work life balance and they pay you pretty descent compared to the current industry trends" ((in 939 reviews)); "4. Fairly good pay (as it fits well with the salary parameters I must follow.)" ((in 713 reviews))

What are the cons of working at Intuit according to real employee reviews?

"Management is bad and toxic." ((in 312 reviews)); "The company is becoming plagued with bad managers as well as many good managers put in bad situations." ((in 309 reviews)); "Annual layoffs up to 5k employees for 'restructuring'" ((in 193 reviews)); "Lots of organizational changes in middle and upper management." ((in 73 reviews)); "There is too much middle management and not enough worker." ((in 64 reviews))

Intuit Tax Support-Technical *Customer Service reviews

4.5

94% would recommend to a friend

(572 total reviews)

Sasan Goodarzi

92% approve of CEO

89% positive business outlook

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Tax Support Technical *Customer Service employees have rated Intuit with 4.5 out of 5 stars, based on 572 company reviews on Glassdoor. This indicates that most Tax Support Technical *Customer Service professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Tax Support Technical *Customer Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

572 reviews

5.0

Apr 7, 2025

10/10 Highly Recommend

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Amazing management The ability to work remote with an in office feel Interactive training experience Top tier knowledge base tools for experts Create your own schedule Mixers to meet new friends Daily huddles allow us to learn something new and receive help with clients from colleagues Reach out to leads for help QRT can review returns in a timely manner

Cons

I am not a select time employee who can work year round Technical Issues with software and phone tool Seasonal so no health insurance Can't view schedule without leaving an engagement when you just want to check so you can schedule an appt

4.0

Apr 6, 2025

Working for Intuit

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

Great compensation Excellent work life balance Able to schedule my own hours and work when I can

Cons

Performance metrics are being rated against expert that are more seasoned and have a lot of more experience which causes the performance numbers to be a bit skewed

5.0

Apr 5, 2025

Get Hired

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Working at Intuit is a great experience for anyone looking to gain tax experience. The managers and leads are always there to help you grow into an awesome tax expert. Intuit is also a great company to work for if your looking to advance in a hire position, especially around the tax season.

Cons

Once you become used to the system and their work ethic, they will lay you off after tax season. The company will bring you back to work the upcoming tax season, around December. Being laid off for such a long period of time makes it hard to remember the system when tax season comes around.

Viewing 61 - 63 of 572 Reviews

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