Is Intuit a good company to work for as a Tax Support-Technical *Customer Service?

Tax Support-Technical *Customer Service professionals working at Intuit have rated their employer with 4.5 out of 5 stars in 572 Glassdoor reviews. This is a higher than average score with the overall rating of Intuit employees being 4.1 out of 5 stars. Search open Tax Support-Technical *Customer Service Jobs at Intuit now and start preparing for your job interview by browsing frequently asked Tax Support-Technical *Customer Service interview questions at Intuit .

Does Intuit pay Tax Support-Technical *Customer Service employees well?

Tax Support-Technical *Customer Service professionals rate their compensation and benefits at Intuit with 4.4 out of 5 stars based on 572 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Tax Support-Technical *Customer Service salaries at Intuit.

What are the top reviewed jobs at Intuit?

Tax Associate (674) , Senior Software Engineer (585) , Software Engineer (573) , Seasonal Tax Expert (466) , Tax Expert (288) , Staff Software Engineer (237) , Software Engineer II (192) , Product Manager (166) , Manager (129) , Director (124) , Credentialed Tax Expert (122) , QuickBooks Live Bookkeeper (103) , Customer Service Representative (99) , Full Service Tax Expert (90) , Tax Prep Assistant (87)

What are the pros of working at Intuit according to real employee reviews?

"They have great benefits and really make you feel like you are apart of a family." ((in 1846 reviews)); "Great culture and live the values they preached as a company most of the time which is quite rare!" ((in 1192 reviews)); "Intuit has great values and the people you work with are always willing to help." ((in 1035 reviews)); "good work life balance and they pay you pretty descent compared to the current industry trends" ((in 927 reviews)); "4. Fairly good pay (as it fits well with the salary parameters I must follow.)" ((in 687 reviews))

What are the cons of working at Intuit according to real employee reviews?

"The company is becoming plagued with bad managers as well as many good managers put in bad situations." ((in 309 reviews)); "Not employee focussed and there are frequent layoffs" ((in 190 reviews)); "Lots of organizational changes in middle and upper management." ((in 71 reviews)); "There is too much middle management and not enough worker." ((in 67 reviews)); "a lot of obvious favoritism and politics!" ((in 43 reviews))

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Intuit

Intuit Tax Support-Technical *Customer Service reviews

4.5

94% would recommend to a friend

(572 total reviews)

Sasan Goodarzi

92% approve of CEO

89% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.4

Compensation and benefits

Tax Support Technical *Customer Service employees have rated Intuit with 4.5 out of 5 stars, based on 572 company reviews on Glassdoor. This indicates that most Tax Support Technical *Customer Service professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Tax Support Technical *Customer Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

572 reviews

5.0

Apr 4, 2025

Tax Expert

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Intuit is a great place to work Employee oriented and very concerned about the welfare of the employees. Pay is right on target for the field of Tax preparation. Scheduling time is very flexible. And Intuit will work with you when you need time off. Sick time and vacation is offered to Full Time employees Seasonal employees also have some benefits. The Retirement plans are far above what is offered anywhere else for Seasonal workers..Also the option for ESO are available. The career opportunities are exceptional, and Intuit will reimburse you for some degree programs.

Cons

The only con l can think of is training is very intense and a lot of it.But, it's paid training a will have you ready for a tax season..

4.0

Apr 4, 2025

Working time development

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Flexibility selecting the hours to work and incentives offered

Cons

Credentials always preferred to advance, experience is not really a key for advancement.

5.0

Apr 4, 2025

Very good working environment

Tax associate

Recommend

CEO approval

Business Outlook

Pros

"Stronger Together" is not just a catchphrase but the actual culture at Intuit. Having started with virtual tax prep after the COVID pandemic, I've appreciated the Upskilling and professional demeanor of everyone here.

Cons

None, none, none, none and spoiler alert NONE.

Viewing 70 - 72 of 572 Reviews

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Jobs at Intuit

Implementation Consultant

Implementation Consultant

Staff Payroll Tax Processor

Senior Payroll Tax Processor

Staff Payroll Tax Processor

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Intuit

Intuit Tax Support-Technical *Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Tax Expert

Working time development

Very good working environment

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