Is Intuit a good company to work for as a Tax Support-Technical *Customer Service?

Tax Support-Technical *Customer Service professionals working at Intuit have rated their employer with 4.5 out of 5 stars in 572 Glassdoor reviews. This is a higher than average score with the overall rating of Intuit employees being 4.1 out of 5 stars. Search open Tax Support-Technical *Customer Service Jobs at Intuit now and start preparing for your job interview by browsing frequently asked Tax Support-Technical *Customer Service interview questions at Intuit .

Does Intuit pay Tax Support-Technical *Customer Service employees well?

Tax Support-Technical *Customer Service professionals rate their compensation and benefits at Intuit with 4.4 out of 5 stars based on 572 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Tax Support-Technical *Customer Service salaries at Intuit.

What are the top reviewed jobs at Intuit?

Tax Associate (674) , Senior Software Engineer (585) , Software Engineer (573) , Seasonal Tax Expert (466) , Tax Expert (288) , Staff Software Engineer (237) , Software Engineer II (192) , Product Manager (166) , Manager (129) , Director (124) , Credentialed Tax Expert (122) , QuickBooks Live Bookkeeper (103) , Customer Service Representative (99) , Full Service Tax Expert (91) , Tax Prep Assistant (87)

What are the pros of working at Intuit according to real employee reviews?

"They have great benefits and really make you feel like you are apart of a family." ((in 1846 reviews)); "Great culture and live the values they preached as a company most of the time which is quite rare!" ((in 1192 reviews)); "Intuit has great values and the people you work with are always willing to help." ((in 1035 reviews)); "good work life balance and they pay you pretty descent compared to the current industry trends" ((in 927 reviews)); "4. Fairly good pay (as it fits well with the salary parameters I must follow.)" ((in 687 reviews))

What are the cons of working at Intuit according to real employee reviews?

"The company is becoming plagued with bad managers as well as many good managers put in bad situations." ((in 309 reviews)); "Not employee focussed and there are frequent layoffs" ((in 190 reviews)); "Lots of organizational changes in middle and upper management." ((in 71 reviews)); "There is too much middle management and not enough worker." ((in 67 reviews)); "a lot of obvious favoritism and politics!" ((in 43 reviews))

Intuit Tax Support-Technical *Customer Service reviews

4.5

94% would recommend to a friend

(572 total reviews)

Sasan Goodarzi

92% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (572 reviews)

Ratings by demographic groups

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Tax Support Technical *Customer Service employees have rated Intuit with 4.5 out of 5 stars, based on 572 company reviews on Glassdoor. This indicates that most Tax Support Technical *Customer Service professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Tax Support Technical *Customer Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

572 reviews

5.0

Apr 2, 2025

Best place to work remotely

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Intuit provides training to help enhance tax knowledge, Flexible schedules provide work-life balance and

Cons

Seasonal work only and don't always get selected for extension

5.0

Apr 2, 2025

Innovative Company with great opportunities

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Intuit offers a variety of training courses, all for free, to help grow your skill set and learn new technology innovations. They offer great support for employees, and great team building opportunities to make your remote work feel less isolated by connecting you with your team in daily meetings.

Cons

The company is heavily focused on customer surveys to determine expert effectiveness. Many customer will base their survey score to the outcome of their return or the process, instead of how accurate and useful the service from the agent was.

5.0

Apr 2, 2025

Awesome Seasonal job keep you on your toes and in the know for taxes.

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Meeting good network of people, great team work, training to the fullness and extra areas to succeed and grow.

Cons

Some software issues for example IEP (Telephony) kicks you out when working a long shift i had two incidents where i couldn't log back in to work or finish my shift.

Viewing 88 - 90 of 572 Reviews

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Intuit

Intuit Tax Support-Technical *Customer Service reviews

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Best place to work remotely

Innovative Company with great opportunities

Awesome Seasonal job keep you on your toes and in the know for taxes.

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