Intuit Tax Support-Technical *Customer Service reviews

4.5

94% would recommend to a friend

(572 total reviews)
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Sasan Goodarzi

92% approve of CEO

89% positive business outlook

Tax Support Technical *Customer Service employees have rated Intuit with 4.5 out of 5 stars, based on 572 company reviews on Glassdoor. This indicates that most Tax Support Technical *Customer Service professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Tax Support Technical *Customer Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

572 reviews
5.0
Apr 1, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

positive work environment; supportive colleagues & management

Cons

Losing jobs due to dependence on AI.

5.0
Mar 31, 2025

LOVE WORKINGHERE

Recommend
CEO approval
Business Outlook

Pros

All the Pros haven't found any Cons

Cons

the only Con is it isn't full time all year

5.0
Mar 31, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

This company is one of the best companies to work for due to their willingness to hire people from all walks of life. They hire on merit and your abilities, and not what you look like. The flexibility of hours, that fact that I can work from home and choose my hours is amazing. I love the hours; the work that I do; the people I work with; the camraderie; the customers; and the fact that I am learning something new every day. I have been a tax preparer for decades and it's incredible the things I learn here at Turbotax. They also have training courses and are willing to educate you to advance in the company. I especially love that they hire people from all walks of life. I love the diversity, and cultures of people and we are all like family. We respect each other and are willing to help one another. I love feeling included.

Cons

The company ways heavily on surveys. I do not like how much weight is put on surveys. I feel like it brings anxiety to the workers and we cannot force people to fill out surveys. Maybe the company can find other ways to rate their employees work. The company records all calls, so why don't they rate the customer's satisfaction that way.

Viewing 100 - 102 of 572 Reviews

Glassdoor has 14,395 Intuit reviews submitted anonymously by Intuit employees. Read employee reviews and ratings on Glassdoor to decide if Intuit is right for you.