Intuit reviews

4.2

83% would recommend to a friend

(11,731 total reviews)
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Sasan Goodarzi

79% approve of CEO

78% positive business outlook

Intuit has an employee rating of 4.2 out of 5 stars, based on 11,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

12K reviews
5.0
Sep 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Intuit puts its people at the front of its management approach -- leaders truly care about developing employees and enabling them to deliver results. The people at all levels are top-notch and are great to work with, and one is constantly learning from peers. The company is fanatical about understanding customers and serving them well – and it is generally a lot of fun to be associated with products and services with millions of customers who are generally big 'promoters'!

Cons

The company hasn't kept up with the technological shifts to web and mobile and is furiously trying to become an innovator again in this new game. However, it's a big challenge for the company where time is measured in annual releases to move fast enough to compete in this landscape. The market for the flagship products is maturing, growth is slowing and opportunities to advance are becoming more limited.

5.0
Sep 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Intuit took a chance and allowed an administrative assistant with 20 yrs. experience to become a technical support engineer, which was my secret dream job. They tought me what I needed to know and I came to the table with the coachable skills and an extra set of useful skills that have both propelled me to become a Support Team Lead in just 3 short years. I am only limited by my willingness to learn and be proactive. The leadership is outstanding and my team, Quicken Health Group, is the best I have ever worked for because we take chances, think outside the box and are encouraged to help others on our team even if it is not in our normal job description. This mindset has allowed us to be nimble and make changes/course corrections quickly. We embrace change instead of fearing or dreading it. Our team helped to pilot the new way of doing support at Intuit (email only with selective callbacks) I am empowered in my current position to call my customers when I feel it is necessary.This has allowed me to do my job to the best of my ability. Even though I am on the technical support part of the team, we truly are valued by the product management, marketing, engineering and QA parts of the team. Our opinions are not only valued, but sought out by the rest of our teammates. We have even been able to influence product design by offering our real world customer experience.And I can work from home, which really helps in this gas crisis environment in which we live. Intuit cares about me as a person because they offer so many work/life balance options such as Weight Watchers, pilates, etc. onsite, as well as, daycare partial-reimbursement, gym membership $350 reimbursement and $5000/yr tuition reimbursement for career relevent education.This is THE BEST job that I have ever had in my life!

Cons

If you don't handle change well, then you don't want to work here. A reorganization can happen any day of the week at the drop of a hat. I had 3 bosses in one year last year. There is a bit of corporate bureaucracy, so if you don't like that, then you don't want to work here. Not all teams are like mine, but that is in the process of changing since we have our new CEO, Brad Smith. So my experience may not be your experience.

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Glassdoor has 14,315 Intuit reviews submitted anonymously by Intuit employees. Read employee reviews and ratings on Glassdoor to decide if Intuit is right for you.