Lidl reviews

3.4

58% would recommend to a friend

(8,067 total reviews)

Kenneth McGrath

73% approve of CEO

49% positive business outlook

Lidl has an employee rating of 3.4 out of 5 stars, based on 8,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lidl employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive pay for every minute you've worked, relatively friendly team,

Cons

Terrible hours - you might have to stay until 3 am even though you were meant to finish by 11.30pm. Been working therefor quite a while now and I have never left on time. This might be okay if this is your full-time job and you don't have any other occupations besides it but not of you're a full time student with a busy schedule and exam stress. Managers, apart from a few exceptions (maybe) fail to understand that there are people who are not able to devote all of their energy to this job. Also, the breaks are way too short. People who work 9 or 10 hour shifts only get an half an hour break. Furthermore, the whole team, or maybe even the whole company, fails to acknowledge the importance of customer service. Managers refer to older customers, who need a bit longer to ask a question, as "time wasters". The employees however are not to blame for this. If you as an employee are treated in a disrespectful manner, why would you treat you customers any better? Lidl clearly does not understand how a company can achieve a healthy culture allowing it to provide good customer service.

2.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay. Honestly... Thats really about it

Cons

Unsociable hours-5:30am/11-12pm, 30 minutes break for 10-11 hour shifts, considering all the heavy lifting that is done during working any delivery or back stock, breaks given on managers say so- often an hour or two before your shift actually ends, unrealistic time frames to complete tasks in- e.g when a pallet of stock istowering above you or 30 minute to clean, mop, get rid of put back AND clean bakery. Never enough staff in one store at any given time- doubles the work load for staff. All in all a very soul destroying career choice if you have family, or any sort of social life.... Feel abit like a slave not been able to eat or drink when i want considering managment do and the fact that your work is physical. Ohhhh yes. Never ever get my contacted hours.... So always end up working ridiculously more hours for hours that i owe the compnay even though i shoukd have had them in the first place

1.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay. Nothing Else. Honestly thats the only pro i can state.

Cons

Too much work for sales assistants (if you work for the company you know what i mean). Doing managerial jobs which are the managements responsibility such as C dates, rotation, running shifts, covering shifts etc. And we dont get anything extra for it unlike management who get a salary and duties who get an extra £1 an hour. Having to come to work in the morning when your sick because you start at the same time as the manager at 6.00am and because Lidl only provide 1 or 2 staff member apart from the manager to work the delivery. And you cannot go home mid shift but make you work the entire shift. Pulling heavy pallets, preping the bake, working the ambient, cleaning breakages and doing priorities all while running up and down to serve customers on the till who get very angry because they had to wait before they could be served. Long queus of customers all very angry. You never finish your shift on time whether its because they cash you up late or they force you to stay longer. Breaks are not given and you are forced to work long 12 14 hour shifts non stop. If you do get a break by chance they are never long anough normally 15mins and are always interupted by management. You are also not allowed to leave the store when its only 1 on 1 staff. Having to clean toilets even though that was not part of the job description. The company just piles more and more work. Hygiene issues. No uniform given! Iv been wearing the same shirt for nearly 2 years because Lidl will not supply the store with more uniform! Managers get the easy shifts and jobs were as sales assistants have to work all the weekends, bank holidays, xmas eve, new years eve and wednesday and sunday closes which are Lidls setup days. Managers favour management. Having to play security although its not my job and puts my safety at risk. And yes people do pull out weapons in store. And any loss shown after inventories is automatically put on the heads of sales assistants. Managers clock you out before you finish so that their prod points do not get affected. We lose out a heck of alot of money and we cannot do anything about it as the company turns a blind eye! The employee survey in 2014 was a complete joke as managers forced employees to take part and we even was forced to write what they wanted. A complete joke because in all my time i know Lidl does not listen or care for its staff. Managers get bonuses, company cars, extra holidays, free healthcare and all we sales assistants get is a crappy discount card! Sales assistants are the ones who do all the work and management are the ones getting all the rewards! You do not get overtime rate, double pay or night right. Just one rate for everything. Therefore the hourly rate Lidl provides is much worse than any other company. For example Asda provide double discount days, bonuses, gift cards, night rate, double pay, triple pay on queens jubilee and the rotal wedding. Lidl sucks. No canteen facilities, even the microwave is broken. Meaning no hot food or drink. No lockers as they are all broken beyond repair. managers not letting you count the tills so that if your down it goes against you. Cameras literally outside the canteen with a clear view inside. Feel watched all the time even in the warehouse. The till speed is always monitored as is all if the till actions taking place. Managers screaming and shouting at staff which is deeply dehumanising and makes you want to crawl up into a little ball. Customers often feel its also wrong but they do not care as long as their shopping is off the till and back into the trolley. Holidays magically dissappear even though you booked them months in advance. NO TRAINING GIVEN TO NEW STARTERS! Iv been with the company 6 years and seen new starters face hell!

Viewing 7963 - 7965 of 8,067 Reviews

Glassdoor has 16,203 Lidl reviews submitted anonymously by Lidl employees. Read employee reviews and ratings on Glassdoor to decide if Lidl is right for you.