Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

31K reviews
5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

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Macy's Response
1w
Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a great company. It offer great benefits and it’s very flexible.

Cons

There are no cons. The job is what you make of it . The people are friendly.

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Macy's Response
2w
We're so delighted to hear that you enjoy working with us a Customer Service Representative. Thank you for sharing that the benefits and flexibility is the perfect fit for you.
5.0
Jun 17, 2026

Love it at Macy's

Recommend
CEO approval
Business Outlook

Pros

Nice Staff, Flexible Schedule, Clear payment schedule. Manageable customer load.

Cons

Schedule can be a bit much during events, however as a part-timer I get right around 22 hours a week with open availability.

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Macy's Response
2w
Thank you for taking the time to share your honest feedback with us. We're happy to hear you've had an overall positive experience.
Viewing 1 - 3 of 31,092 Reviews

Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.