Does Questrade pay their employees well?

According to anonymously submitted Glassdoor reviews, Questrade employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Questrade. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Questrade?

65% of Questrade employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Questrade 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Questrade?

Client Service Specialist (46) , Client Service Representative (37) , Software Engineer (29) , Client Services Specialist (28) , Senior Software Engineer (28) , Customer Service Representative (27) , New Accounts Specialist (27) , New Account Specialist (21) , Analyst (16) , Senior Manager (15) , Manager (14) , Scrum Master (11) , Product Manager (10) , Team Lead (10) , Customer Service Specialist (8)

What are the pros of working at Questrade according to real employee reviews?

"The culture here is great and that's an important factor because we spend so much time here." ((in 105 reviews)); "Great people to work with" ((in 68 reviews)); "Great team to work with and learn from" ((in 45 reviews)); "Work life benefit is good" ((in 44 reviews)); "Mindful of good work/life balance" ((in 32 reviews))

What are the cons of working at Questrade according to real employee reviews?

"Low pay and hard to get promoted" ((in 59 reviews)); "Poor management and too many growing pains" ((in 41 reviews)); "starting salary is low compared to other places but gets better after probation with sales bonus" ((in 31 reviews)); "Massive layoffs, RTO mandate that completely disregards employees’ well" ((in 19 reviews)); "Upper management is confused on direction which only leads to uncertainty and lack of motivation from entry level positions" ((in 7 reviews))

What are employees saying about Questrade layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Questrade layoffs and their outlook for job security at Questrade in 2026.

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Questrade

Questrade reviews

3.7

65% would recommend to a friend

(821 total reviews)

Edward Kholodenko

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Questrade has an employee rating of 3.7 out of 5 stars, based on 821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

821 reviews

5.0

Jul 7, 2020

Work Doesn't Have To Suck

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Questrade provides an environment full of opportunity and learning. Small seminars such as Lunch & Learn and the Passport Sessions are valuable resources for getting a firmer understanding of the company as a whole.

Cons

At times, the training across a team is inconsistent, leading to misinformation or delays in the client process. I also feel scapegoats are used more often than not when situations become escalated.

4.0

Jul 5, 2020

Good company- stressful job

Client service specialist

Recommend

CEO approval

Business Outlook

Pros

Fun team, supportive team leads and supervisors

Cons

One call/chat picked out of several calls/chats which is used to determine the expertise/quality of interactions for the month

2.0

Jul 2, 2020

CSS

Client service representative

Recommend

CEO approval

Business Outlook

Pros

The entry level industry exposure.

Cons

Most notably compensation, location, HR.

Viewing 733 - 735 of 821 Reviews

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Jobs at Questrade

Accounts Payable Specialist

Junior Network Administrator

Junior Network Administrator

Experience & Events Strategist