Salesforce reviews

4.1

79% would recommend to a friend

(22,488 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,488 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Oct 4, 2023

The best salesperson in SF is your recruiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about consultative selling and SaaS. It's not negative to have on your CV. Work life balance seems okay.

Cons

Poor leadership incl. lies about future possibilities. Limited to no promotion opportunities. (Plus be aware that they can keep you in a role for 3 months after you promote and that you can only promote quarterly, meaning they will potentially extend your role with 6 months). They won't pay for your phone and/ or bill (your job is literally to call prospects all day) You don't experience that trust is their #1 core value when on the floor. In fact transparency is expected from you but not reciprocated. Salary is at best on par with similar companies, not leading. A part of their strategy is to hire overqualified people with the promise of future opportunities without intending to fulfill that for everyone i.e., everyone was told the same. No lunch opportunities (Ireland in Dublin), this means you have to buy your own food at high cost and spend a lot of time retrieving it (or prepare home cooked meals). No carrot, all stick. Don't expect events even on team basis. There are no money for that anymore. However, there is still a high level of scrutiny on your daily activities and a high level of micro management. I.e., to downsides. The managers are not experienced and lack skills for motivation. They seem more like they are there for forecasting and hiring purposes when people leave. No apparent culture probably due to too quick growth.

1.0
Jul 16, 2021

It's all about the CULT-ure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Looks good on your resume. 2. Good benefits.

Cons

1.You'll need those benefits to seek treatment for issues that result from prolonged exposure to Salesforce's toxic environment. 2. Promotions are based on favoritism rather than competence, responsibilities, and merit. Image is the ONLY thing. They rely on something they call Salesforce style (or something) which is really just a way to allow unscrupulous managers to manufacture unmeasureable reasons to deny you a promotion. 3. There are several levels of managers who add little to no value but cause a lot of pain. They literally spend all their time going to meeting and running orders down the chain. They couldn't do any of the ACTUAL work if you dared them to. Then they have lots of free time for politicking and deceit. 4. DEI "efforts" are nothing more than marketing. They want to see themselves as good people without doing the actual work. The truth is that discrimination is rampant and they do nothing about it. Nothing other than increase DEI-related marketing while they gaslight black and brown employees. 5. Pay is significantly lower than you'd find at other companies in the industry. 6. They will consume your entire life and all of your energy if you allow it through overworking, forced volunteering, forced "fun", and all that family talk (all the better to manipulate you). 7. "Employee Success", "Ethics Point", and the "Warmline" are all HR. Their role is to protect the company from liability. They don't actually care about employees. 8. They periodically send a link, via company email, to come to Glassdoor and provide a review. What person who needs/wants their job would follow an email link from their employer and give anything less than 5 stars?

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Salesforce Response
4y
The behavior you described is concerning. We strive to create a culture built on trust, and it is imperative for us to address the issues you mentioned in your Cons section. We'd like to investigate further. Please consider reaching out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details.
1.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefit overall

Cons

Salesforce APAC is the bad and poor management compare with other regions. Politics, Blaming each other, "Pointing finger", inconsistency, MICRO management, insult and public harassment (especially during forecast review), favouritism are all happened here. It was bring me to surprise as they have been always proud to be "THE BEST WORKPLACE", but in reality, IT IS FAR away from best workplace. Value: They put "TRUST" as number 1 value but it is not the case. It is just MARKETING act to drive market perception and attract people to join. Micro management has been cascaded from top management to manager. They grilled people during forecast call, humiliate them in front of peers, inappropriate wording that I have never seen in my whole careers. Value number 2 is "Customer Success" which is all MARKETING only. What they care is only BRING THE DEALS IN, at every cost! They are not really care even the customer ended up with fail implementation, they just "hit and run" sales management. Value number 3 - Innovation, they tried to launch new innovation but their partner ecosystems are not ready. A lot of escalation happened and nobody would like to take the ownership. Value number 4 - equality, Favouritism are happening here. People got promoted just only because they pleased top management. You need to be their inner circle to get promoted. TRANSPARENCY is the BIGGEST problem in Salesforce. Last week was "sad week" in almost every region in the world. After strong earning report, they announced that there will be a "reshaping the business" which is LAY OFF - which was the same day they cut thousand people around the world. They called - "RESHAPING ", "People that get impacted", "Sunset organisation" and any other terminology then LAY OFF. They says that they are growing and actively hiring but the fact is: A lot of peoples are resign and very rare for people to stay more than 2 years or even 1 year, they keep hiring because they need to fill in the position.

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