Salesforce reviews

4.1

79% would recommend to a friend

(22,488 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,488 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
3.0
May 12, 2026

Not the same as it used to be

Recommend
CEO approval
Business Outlook

Pros

Nice office space, support for volunteering and giving back, opportunity to work on innovative programs, diversity is celebrated, internal tools like Slackbot helped make work easier.

Cons

Very reactive and short term focused; priorities change constantly, toxic leadership makes it feel chaotic and unorganized. Business model under pressure due to AI, so workload and pace unsustainable. Many leaders promoted beyond their competence and fear of layoffs create bad behaviors from people worried about losing their jobs. Massive turnover as top execs leaving to go to companies like Anthropic, Google, and Open AI. Stock has been plummeting so options underwater. Exercise caution, particularly for Director+ roles.

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are quite good, in particular parental related benefits for young families. To be honest that's about where the pros end.

Cons

Weak and ineffective leadership, especially at the first line manager level. Mostly administrative sales managers who are more concerned about making an internal dashboard look good but with little substance in front of clients and hardly any industry contacts or relationships to bring to the table. High amount of favouritism. Very superficial culture, big emphasis placed on the external appearance than actual substance. Essentially those who make a lot of noise and are "visible" benefit from the good territories regardless of their real capabilities.

Viewing 106 - 108 of 22,488 Reviews

Glassdoor has 26,037 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.