Salesforce reviews

The media has an image that Salesforce is the number 1 place to work. This is not the case for sales. Many of the sales reps are unhappy with many things but stay because of how well the company performs/innovates. Base salaries are extremely low. There are very few people that are hitting their annual numbers and the overall compensation plus base is just not there. So much of it is based on territory but leaders will say to their graves that all territories are even. We would have much more appreciated it being called out vs. lying to our faces that they are all spread equally. Overall there is a lot of negativity here and much of this stems from the unhappy customers. Salesforce customers, especially in the SMB space don’t have the money to spend to implement Salesforce so their orgs are bad and adoption is extremely low. Account executives are responsible for selling - but also dealing with all unhappy customers, cancellations, technical support questions, etc. It doesn’t help that the renewals and billing teams are both outsourced to foreign counties and are extremely hard to work with (both internally and externally). You might close a huge deal but you’ll then have to deal with the repercussions of all the above.

When you get your job eliminated and very little notice, just out the door along with 90+ other people. I understand it was a 'business decision' but they went about it ALL wrong and THEY DID NOT HELP US FIND NEW JOBS THERE DESPITE WHAT THEY TELL THE PUBLIC.