Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

715 reviews
3.0
Jan 3, 2023

A mixed bag

Recommend
CEO approval
Business Outlook

Pros

Secureworks provides great opportunities for anyone looking to get into the information security space. As long as you have a desire to learn, can think quickly on your feet, and possess a can-do attitude, this can be a springboard to a fantastic situation for you.

Cons

The recent changes have left a significant number of clients in a tough spot. Some of it is a reality of doing business, but there are a number of self-imposed errors that could have been easily avoided. As a result, selling these services to existing clients has become exceptionally difficult. Loyal and dedicated employees are now paying the price for these decisions. Internal communication regarding the need for these changes, as well as the communication to clients have been handled poorly to say the least.

2.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are great

Cons

No boundaries- since you work from home you’re expected to be available at all hours, even on vacation Unrealistic expectations for a marketing department that was just started last summer

1.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Remote work is allowed depending on the role and team - Good pension contribution - Some very smart individuals to learn from - Some of the internal communication tools have improved over time - Overtime and working weekends is not the norm

Cons

It takes time to appreciate how detrimental working at Secureworks really is. Minimal pay rises each year, not keeping up with market rates. Management always finds excuses to explain that a 2% raise is the best they could do. Frequent internal communications attempting to talk workers into believing in some absurd vision. Some mid level managers absolutely clueless and disrespectful to individuals contributors. Most of the senior leadership team members more interested in making themselves stand out than solving systemic issues in the organisation they are fully in charge of. Serious and concerning feedback tossed under the carpet. Secureworks is radically transforming its business, seeks to achieve spectacular margins but is unable to make that transitioning without seeing swath of talented employees leave. Politics have been on the rise among employees who stayed. HR is totally obscure, never in touch, only intervening when serious people management issues occur, or to help managers follow the meticulous procedure to lay people off safely. Compelled speech and mandatory vaccines across the entire employee pool located in United States were shocking moves to me, of course mandated from the top down, no discussion, comply or move on. Last but not least, a tech company providing the worst workstations I've ever had to deal with. Constant issues, Dell refurbished/faulty hardware perhaps, not a smart idea. I have witnessed several employees ultimately falling into depression after years of dedication to their role at Secureworks. Beware.

Viewing 67 - 69 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.