ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 29, 2017

Massive Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Forward-looking leadership. Making change instead of simply responding to it.

Cons

Very demanding. Some benefits lagging for size of the organization.

4.0
Dec 20, 2017

Good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is good company to work for if you are in a right group and under decent manager. Overall, people you work with are smart and nice to get along with. Company has multiple office locations in US and in different countries. Work/Life balance is good. No set PTO, people take total of 30+ days a year off. WFH is allowed (if your manager is okay with it). ServiceNow product is really good and internally used. Stock are given out and its price is high. Pays bonus every three month.

Cons

Core infrastructure uses old technology. All the new technology tools are not being used. Company itself is a private cloud company so it won't use any public clouds (i.e. Azure, AWS, etc). Therefore, won't use latest technologies that utilize them. There is no DevOPs presence in the company. Pay is average. Perks are average.

4.0
Dec 14, 2017

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with creative individuals, success is a collaborative effort. Positive changes company wide are making this company an even more exciting place to be.

Cons

If change even positive change is difficult for you, it may not be the right fit for you.

Viewing 5539 - 5541 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.