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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,669 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      May 11, 2015

      Extremely poor HR/hiring/firing policies

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, good eng team

      Cons

      Negative work culture Poor HR policies Company does not believe in people, fires them without a reason, without a notice. Someone should track the number of people they fire. Will def be in the top 5 tech companies.

      3.0
      Apr 27, 2015

      Enjoyed the ride

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Product is great and has huge potentials, good work life balance and people are generally friendly.

      Cons

      Company is heavily recruiting and as someone who has been there a while, you tend to become part of the furniture and overlooked

      2.0
      Apr 27, 2015

      Work around the clock, very stressful.

      Engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, great field-level people, and great product development engineering team. Fred Luddy is still a huge role-model!

      Cons

      Zero work-life balance. Lack of customer-facing collateral; always have to create new from scratch. Management all brought in from outside - no growth opportunities from field-level employees who KNOW the business first-hand. No consideration for Professional Services employees - managements solution to everything was to throw warm bodies at the problem.

      Viewing 5551 - 5553 of 5,669 Reviews
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      Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.