ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 16, 2015

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The good: Stock is still climbing Salaries can be competitive You might get lucky and join a good team You might not get fired

Cons

Silent executions. Frequent firings. No mention the person was fired. Similar to purges in Stalin era Soviet Union where they removed all record and even airbrushed people out of photos. ICs get fired. Managers and directors get fired. There hasn't been a VP firing in a while. Any technical interest is eclipsed by the lack of freedom to influence the direction of the organization, product, or codebase. Some thrive, but most have their wings clipped. You'll probably be the latter. Personality cult around their founder. If you work in the sphere of influence of their founder a reality distortion field will set in. The laws of organizational physics won't apply. You will be micromanaged like never before and you'll be lucky to survive a year or two. Best to avoid those areas. Some competent, core people but huge swathes of deadwood. Similar to how they backend load quality (inadequate investment during product development, huge release support costs), hiring strangely follows this backend load model. The bar to get hired is often quite low. If later it's discovered that you weren't what they really wanted then no problem, you'll just get axed. Not a good way to run things.

5.0
Feb 9, 2015

Fantastic cmpany

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee friendly Can do attitude Helpful employees

Cons

Growing company, stiil behaves like a small startup

2.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary, RSU's/Stock Options, working from home(if you like that)

Cons

No support, you are on your own. Only time you get feedback is when its bad. Sales is king and it doesn't matter what and how they sell. No work life balance - its all about utilization. No career opportunities.

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Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.