ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 15, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Good salary 2. Good cafeteria and facilities

Cons

1. Poor quality of projects, Most people are doing really simple programming . You don't learn much. 2. Highly political unit with really bad culture. 3. Almost 50% of the time, there won't be any work (Zero work). 4. Poor and biased management, Managers lack both tech and management skills. 5. Almost 50% people didn't get any hike. Management says it is their strategy to give hikes to only 50% people to promote high performing culture. 6. Managers appreciate your work and then give you poor hikes. Only near and dear ones are given good hikes. 7. All staff engineers have left the company or moved to management. Staff engineers are treated badly. 8. Highly judgmental management. They will judge you for everything. 9. All good quality work is done in US and not in India. 10. No formal appraisal. Managers just wake up and give appraisal on their whims and fancies. 11. People's feedback is thrown into dustbin. Bottomline If you are really good at tech, stay away from the company and the unit unless you want to just take a hike and stay here temporarily.

2.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

For most positions, they pay way above average salaries. Trying to compete with big boys of Silicon Valley, with freebees, snacks, drinks and table tennis.

Cons

Disorganized, requests come from different directions at same time and everything is top priority. Frequent fire drills. Depending which org you get into, managers could make your life very stressful. No work/life balance. You are often expected to just pick up on short notice and fly across the world for some meeting that can be done over the phone.

1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

You will get good salary. You will get shares. You can do WFH.

Cons

Application is very SLOW. You will be stuck here because of shares. Worst Work for core developer. Application is so abstracted that you just need to do ticking in checkboxes. You do not have access to any real code. Employee's bonus and growth is depend on relationship with manager or senior employee, hard work and helping nature won't work here. Anybody can spread a calumny about anyone to Manager.

Viewing 106 - 108 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.