ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and culture competitive pay

Cons

No major cons but clarity in the teams is missing

4.0
Mar 20, 2026

Great Benefits, Questionable Spending

Recommend
CEO approval
Business Outlook

Pros

Great benefits, good work life balance

Cons

Restructures due to AI and outsourcing cheap contract employees in India,

Viewing 112 - 114 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.