ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Can’t think of any pros

Cons

Complicated product, lazy management and don’t spend money on employees. They keep taking away money from employees

Viewing 118 - 120 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.