Is ServiceNow a good company to work for as a Program Manager?

Program Manager professionals working at ServiceNow have rated their employer with 3.5 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of ServiceNow employees being 4.1 out of 5 stars. Search open Program Manager Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Program Manager interview questions at ServiceNow .

Does ServiceNow pay Program Manager employees well?

Program Manager professionals rate their compensation and benefits at ServiceNow with 4.4 out of 5 stars based on 28 anonymously submitted employee reviews. This is 4.7% better than the company average rating for salary and benefits. Find out more about Program Manager salaries and benefits at ServiceNow .

How happy are Program Manager professionals working at ServiceNow?

96% of Program Manager employees at ServiceNow would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Program Manager professionals have also rated ServiceNow with a 4.3 rating for work-life-balance, 3.8 rating for diversity and inclusion, 4.3 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 772 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 437 reviews)); "Great people and a lot of learning" ((in 407 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 390 reviews)); "good pay and established brand" ((in 241 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 178 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 128 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 30 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

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ServiceNow

ServiceNow Program Manager reviews

3.5

96% would recommend to a friend

(28 total reviews)

Bill McDermott

100% approve of CEO

96% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.3

Culture & values

4.3

Work/Life balance

3.8

Diversity & inclusion

3.7

Career opportunities

3.5

Senior management

Manager, Program Manager employees have rated ServiceNow with 3.5 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Manager, Program Manager professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Manager, Program Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

28 reviews

4.0

May 18, 2021

Choose carefully which Department/Leader you want to work for

Program manager

Recommend

CEO approval

Business Outlook

Pros

The company is great depending on where you work on, and who you work with. Benefits are fair, there are career growth opportunities and stock is doing really well overall.

Cons

So many leadership changes that don't end in some departments. This takes anyone's ability from working at their best as they are constantly worried about losing their jobs. Some new leaders come in and don't want to understand any history and just want to change everything without understanding the implications of such changes. From a benefits perspective, I think our 401k match should be way higher.

5.0

Jun 26, 2019

AmazingFirm

Program manager

Recommend

CEO approval

Business Outlook

Pros

Quality of work,level of competency of team love the comapny

Cons

weird business hours as my devs are all over the world

1.0

Apr 18, 2018

Performance Reviews Not Documented. No NPS for internal Customers.

Program manager

Recommend

CEO approval

Business Outlook

Pros

Nice Company to work with. A lot to learn at Service Now. Ideal for new beginners/interns. Visa (Indian) workers will get promoted to Managers, even when they cannot spell "San Diego" or "Chicago". Some team members don't work and have fun as they are groomed well by their Managers. A good place to learn "smart grooming"....

Cons

Management 101 - Employer documents PR of every team member. This must help both the employer and employee. But what to do ? The Managers are lazy. Service Now HR does not believe in documenting performance reviews. The management spies on you using their well-fed rookies, security guards/cameras and external agents. Instead, just save time/money and document PR.....

Viewing 25 - 27 of 28 Reviews

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ServiceNow Program Manager reviews

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Choose carefully which Department/Leader you want to work for

AmazingFirm

Performance Reviews Not Documented. No NPS for internal Customers.

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