Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 128 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 56 reviews)); "Pay is good." ((in 46 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 23 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 31 reviews)); "NO work life balance" ((in 25 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 20 reviews)); "Rampant favoritism across all departments." ((in 16 reviews)); "Annual layoffs" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

Skip to content Skip to footer

Notifications

ServiceTitan

ServiceTitan reviews

3.4

50% would recommend to a friend

(832 total reviews)

Ara Mahdessian

70% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

5.0

Aug 1, 2019

Great team with high expectations

Peopleops

Recommend

CEO approval

Business Outlook

Pros

Huge opportunity, plus the ability to make a big impact. Smart, dedicated co-workers. High-performance culture. All with a great "why" behind the company's founding and mission.

Cons

High velocity & performance oriented culture is not for everyone. It's a high-growth startup, so everything isn't always smooth and figured out. Need to be comfortable with ambiguity and not having enough time to get everything done (prioritization is a must!).

5.0

Jul 19, 2019

Amazing

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Amazing people, a wide way to grow professionally

Cons

Don’t see so far any cons

2.0

Jul 19, 2019

Pretty Mediocre

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Catered lunch, good benefits, nice office

Cons

Minimal training, minimal growth opportunity, mediocre leadership

Viewing 715 - 717 of 832 Reviews

Top companies for "Compensation and Benefits" near you

Adobe

4.1★Compensation & Benefits

Siemens Digital Industries Software

3.8★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Jobs at ServiceTitan

Customer Success Manager

Senior AI Engineer (Agent OS Platform)

Manager, Enterprise Account Executives

Customer Success Manager, Strategic

Senior Business Analyst