Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 123 reviews)); "Great people and love the work that I do" ((in 69 reviews)); "The culture is great and diverse." ((in 58 reviews)); "Pay is good." ((in 49 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 27 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 33 reviews)); "NO work life balance" ((in 22 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 16 reviews)); "Rampant favoritism across all departments." ((in 16 reviews)); "A lof of layoffs due to over hiring" ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

Skip to content Skip to footer

Notifications

ServiceTitan

ServiceTitan reviews

Compare reviews

3.4

50% would recommend to a friend

(831 total reviews)

Ara Mahdessian

70% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

5.0

Apr 8, 2022

Amazing Company

Senior sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

The culture: Everyone wants you to win/succeed. We regularly have SPIFFs going and contests for cash to promote success. One amazing thing is tenured employees are always available to meet with newer Titans. I've never seen anyone turned down when wanting to meet with someone to ask for tips etc. Remote work: I work from home and have the ability to have a somewhat flexible schedule. Management really want everyone to succeed. I have a great relationship with my manager. ServiceTitan is a fun place to be.

Cons

I do not have any .

5.0

Apr 8, 2022

Great Company

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Great company. If you enjoy helping other companies succeed, great product to sale! Tons of opportunity to grow. Great Benefits. For being remote, a lot of effort is put into getting to know one another. Would highly recommend.

Cons

I can't think of any.

5.0

Apr 2, 2022

Great place to work

Industry consultant

Recommend

CEO approval

Business Outlook

Pros

High level of autonomy, leadership cares about the people, good benefits, fair compensation

Cons

It's still a young and fast-growing company, so things can be a little chaotic and disorganized at times.

Viewing 727 - 729 of 831 Reviews

Top companies for "Compensation and Benefits" near you

Adobe

4.1★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Krisp

4.8★Compensation & Benefits

Jobs at ServiceTitan

Customer Success Manager

Senior AI Engineer (Agent OS Platform)

Customer Success Manager, Strategic

Manager, Enterprise Account Executives

Senior Business Analyst