ServiceTitan reviews

Constantly changing business model Zero empathy from management Tunnel vision approach to goals where the end game doesn't matter, it's month by month Complete lack of understanding of the industries and seasonality Every month making it increasingly more impossible to make $ Constant addition of more trackers and excel docs to keep updated while still managing a full day of work VERY difficult advancement opportunities (you'll spend 1.5-2 years waiting to be an AE) Awful training, literally zero continued training on the industries or technical terms

About everything else about this job, leads are trash, customer base has been hit over the head by 1000 other SDRs that the people are so angry before you even get to talk to them, management is terrible, only care about top performing reps, if you're struggling good luck lol, time to promotion is about 3 years before you'll ever be considered to be an AE, the "time off" is really just a way for you to miss quota and them to fire you, the turn over time for SDRs is insane, you are just a expendable asset to them, product is so expensive 95% of the shops you call can't afford us, but you're still expected to call them 15-20 times a month until they finally block your number, again if you like aging 20 years in 3 months take this job, if you enjoy your mental health and sanity look elsewhere.