ServiceTitan reviews

3.4

50% would recommend to a friend

(831 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

831 reviews
5.0
Apr 8, 2017

Are you ready to LOVE what you do!?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been part of multiple good tech companies. I've seen great teams, products, founders, and the opportunity to make a big impact. But I've never seen all of them in the same company until ServiceTitan. You will be excited to come to work every day. You will be challenged to do things you never thought were possible. Your manager and team members will enable you, invest in you, celebrate your successes, and help you pick yourself up from your failures. And it will all be worth it, because you'll see the unforgettable impact you make on your customers.

Cons

I sometimes wish I could perfect the product in some areas before focusing on another opportunity, but I realize I can provide more value to our customers by delivering in those other important areas.

2.0
Mar 28, 2017

Management

Recommend
CEO approval
Business Outlook

Pros

Benefits are free lunches every day, good PTO, flexible work hours.

Cons

Poor management, managers that yell and treat others badly, many culture issues, lack of clear company direction.

5.0
Mar 15, 2017

Pretty special

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at several very good companies, but even then something is special about ServiceTitan. Our product helps customers in a seriously big way, and they love us for it. Everyone around me is really smart. Everyone goes out of their way to support each other. Founders are brilliant, accessible, and humble. Most executives are, too.

Cons

It's very challenging and not for everyone. There is no coasting.

Viewing 103 - 105 of 831 Reviews

Glassdoor has 848 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.