Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 128 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 56 reviews)); "Pay is good." ((in 46 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 23 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 31 reviews)); "NO work life balance" ((in 25 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 20 reviews)); "Rampant favoritism across all departments." ((in 16 reviews)); "Annual layoffs" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

Skip to content Skip to footer

Notifications

ServiceTitan

ServiceTitan reviews

3.4

50% would recommend to a friend

(832 total reviews)

Ara Mahdessian

70% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

5.0

Jun 10, 2025

AMAZING COMPANY!

Customer support advocate

Recommend

CEO approval

Business Outlook

Pros

AMAZING COMPANY with great benefits and great leadship team.

Cons

There wasn't any I can think of

5.0

Jun 7, 2025

Best place to work

Smb implementation manager

Recommend

CEO approval

Business Outlook

Pros

I can't say anything bad. This company is amazing.

Cons

Nothing at all, company is amazing

5.0

Jun 6, 2025

Good Company

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Good product and tools provided

Cons

Lengthly ideal customer profile needed to qualify a demo

Viewing 106 - 108 of 832 Reviews

Top companies for "Compensation and Benefits" near you

Adobe

4.1★Compensation & Benefits

Siemens Digital Industries Software

3.8★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Jobs at ServiceTitan

Customer Success Manager

Senior AI Engineer (Agent OS Platform)

Manager, Enterprise Account Executives

Customer Success Manager, Strategic

Senior Business Analyst