ServiceTitan reviews

3.4

50% would recommend to a friend

(833 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

833 reviews
4.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits compensation package opportunities to grow

Cons

it can get overwhelming from time ti time depending on the position. especially for the leadership position which I think it is expected

3.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training, benefits and leadership. The best SaaS for the trades and the software functionality is unmatched. They treat their clients very well.

Cons

Below average pay. Understaffed. Absurd expectation of taking on more and more company "initiatives" and "projects" with an already robust workload, requiring working after hours and some on the weekends to keep up. Very poor work/life balance.

4.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Interesting product, reasonable work life balance depending on season, lots of resources for learning and good teamwork.

Cons

Working dully remote can be isolating and make it challenging to find the right people that might have answers

Viewing 112 - 114 of 833 Reviews

Glassdoor has 850 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.