Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 13 reviews)); "The team is great and we all get along" ((in 7 reviews)); "Team work, happy place, hanging out" ((in 5 reviews)); "International working environment" ((in 4 reviews)); "Nice salary and benefits (for some jobs/countries) You get to learn a lot about the imigration visa process worldwide." ((in 3 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 14 reviews)); "No Bonus" ((in 7 reviews)); "Some managers seem completely clueless on how to manage people" ((in 6 reviews)); "everyone is always so busy that they don't really have time to give you a proper welcome and basic training." ((in 4 reviews)); "balance difficult, salary below average, no clear career path." ((in 4 reviews))

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TLScontact

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TLScontact reviews

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2.9

33% would recommend to a friend

(195 total reviews)

João Cardoso

Not enough data to show CEO approval

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Personalwesen industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

5.0

Sep 19, 2023

tls contact

Visa applications agent

Recommend

CEO approval

Business Outlook

Pros

payment is good and health insurance is paid

Cons

not enough agents all the time

TLScontact Response

Thank you for your feedback, we will take it into consideration.

1.0

Sep 14, 2023

Not great

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Very insightful work, and you learn a lot about immigration matters.

Cons

They don’t pay enough for the amount of work you have to do.

TLScontact Response

Thank you for taking the time to write a review! We are sorry about your experience while working at TLScontact but glad to learn that you appreciate the knowledge gained from working with us. We are working really hard to ensure we can continue recruiting to alleviate the work each group member must do. Recruitment of the workforce is imperative for TLS, however we are growing quickly, which presents its challenges. We will however take your feedback to be able to improve our employee experience. Yours sincerely.

1.0

Sep 6, 2023

Tlscontact employee treatment

Agent

Recommend

CEO approval

Business Outlook

Pros

None Absolutely nothing is good about this company

Cons

This is the most exploitive company since 2016: Employees don't get annual increases. No uif ters Unfair distribution of medical insurance. No provision of provident fund. Unable to join a trade union. Coercive and dictatorship management. Extra work but under staffed. Late or no lunch breaks. No 13th cheque. Employees can't survive on a salary of r5000 this is really ridiculous. management doesn't care as long as they earn their high salaries and wages. Basically this company exploits employees and the level of remuneration is absolutely low Employee retention absolutely low, employees are tired of this treatment and are leaving the company. Anyone in the South African labour department or trade unions should investigate this company!

Viewing 103 - 105 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent