TP Customer Service reviews

4.4

91% would recommend to a friend

(1,141 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,141 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Oct 18, 2017

Modern Slavery

Recommend
CEO approval
Business Outlook

Pros

Good first job for young people, with no experience and willing to live abroad for some months. Good relocation package Good salary comparing to the wage salary in Greece and the other companies Payments are always in time except for the bonus that depends on the manager Help with bureaucracy I recommend this job for people who want to travel and spend some time in the beautiful Greece, enjoy the company parties.

Cons

An employee is just a number for the company. From outside it's the best place to work and from inside it is rotten so try not to get too much committed and involved. Not a trustable company since you can get fired in a blink of an eye and if the manager has some humanity, he will give you the chance to move to another department but it's unlikely because he needs to put a good reason why he doesn't need you anymore. Everything is stressful especially after spending a 6 to 8 months. Don't expect that you will get your bonus easly. No major prospects of career and especially no salary advancements You will have contracts of 1 to 6 months rarely one year. They prefer to force you to do exhausting over time than hire employees and if you don't do it you will get fired as soon as possible (you're not a team player they say and they don't care if they're not) Regarding Promotions choices or decisions are based on a subjective - preference or connection, rather the once with high potentials or good performance. I don't recommend this job for people who want's to make a professional career, it's a waste of time.

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TP Response
8y
We appreciate your candidness and thank you for bringing this to our attention. We value our employees and make sure they are provided a stable and fun job with competitive income, great incentives and lots of career opportunities. We'll make sure to conduct an investigation to avoid similar instances from happening again. All the best!
3.0
Sep 7, 2017
Recommend
CEO approval
Business Outlook

Pros

supportive team, helpful managers, very caring and understanding of individual circumstances, they recognise potential and award you with opportunities to begin progression

Cons

targets are not proportionate, you need to achieve every single target to be able to get commission even if you make great sales and continuously do so regularly if you do not get sales and the additionals you do not see any commission

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TP Response
8y
Thank you for the kind words. We see to it that our employees are listened to and provided consistent support while being rewarded with career opportunities. Kindly share your feedback at http://bit.ly/TPHR-form. Best regards.
5.0
Aug 28, 2017

customer services

Recommend
CEO approval
Business Outlook

Pros

friendly company to work for, good environment

Cons

the schedule changes all the time.

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TP Response
8y
Thank you for the positive comments. We see to it to provide our employees a nurturing and fun work environment with supportive leaders and great coworkers. If you have any additional feedback, please email us at wecare@teleperformance.com or call our WE CARE line at 800-664-9335. Have a great day!
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