Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1472) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 126 reviews)); "Good Ambience and working environment." ((in 112 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 104 reviews)); "Also the people are great and always willing to help" ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 454 reviews)); "Low pay and overstretching of staffs" ((in 230 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 109 reviews)); "No benefits and complicated metrics." ((in 71 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

Compare reviews

3.9

78% would recommend to a friend

(4,185 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Nov 23, 2025

Work review

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good sight for learning as staffs are open to good courses and trainings

Cons

Payment not impressive as payment structure is quite low.

TeKnowledge Response

5mo

Thank you for your comments. We especially appreciate your comments about the learning expereince that Teknowledge Nigeria provides. TeKnowledge is a pay-for-performance organization. Across many technical units, we offer the opportunity to earn a performance-related bonus for meeting set targets. We have also implemented various frameworks including Tek Steps. Alongside base pay, our total rewards package also includes other benefits such as HMO, free transportation. We hope you will connect with your manager or the HR team to discuss all possible opportunities further. Thank you again for the review.

3.0

Nov 22, 2025

Salary and Benefits

Tchnical support engineer

Recommend

CEO approval

Business Outlook

Pros

Company provides good health insurance

Cons

Staffs are Overworked and they adopt the blame culture.

TeKnowledge Response

5mo

"Thank you for your review. We appreciate you receongnizing that teknowledge is a great place to start your career. We are a fast-paced organization that continually adapts to industry changes. We strive to make every interaction a memorable experience, consistently delivering value, and we are so appreciative of the work our teams do to meet our clients' needs. That said, we care about our people and it does not align with our company values to have individuals feel overwhelmed. We also have several employee assistance program in place to support employee well being. We encourage you to speak to your manager about how you are feeling to see if there are adjustments that can be made or additional support mechanisms that can be activated to support you."

5.0

Nov 21, 2025

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learn and grow, stronger together

Cons

No public holiday, could be better in salary

Viewing 109 - 111 of 4,185 Reviews

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