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      TeKnowledge

      Engaged Employer

      TeKnowledge reviews

      3.9

      78% would recommend to a friend

      (4,186 total reviews)
      avatar

      Aileen Allkins

      82% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.3

      Compensation and benefits

      TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jan 23, 2025

      A Toxic and Mismanaged Workplace – Proceed with Caution

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid metrics are set unrealistically but it is offered if you are able to perform miracles.

      Cons

      The management here lacks integrity and often misleads employees with false promises. They prioritize promoting less effective workers over high performers, labeling the latter as "too valuable" to promote. If you submit a two-week notice, be prepared to be terminated immediately. Managers frequently resort to unprofessional behavior, including cursing and belittling staff in front of their peers. Upper management has openly referred to employees as expendable and replaceable, creating a demoralizing work environment. Compensation is another major issue. Starting pay is $19 an hour, with a cap of $21 after three years. In contrast, the sister facility in Colorado offers significantly better wages, starting at $23 an hour and capping at $25. The disparity is glaring and unfair. Overall, this workplace is plagued by toxicity and corruption. Proceed with caution if you're considering employment here.

      avatar
      TeKnowledge Response
      1y
      We acknowledge your concerns regarding management and are committed to enhancing leadership practices and fostering transparency. Your feedback plays a crucial role in identifying opportunities for improvement.
      2.0
      Nov 26, 2024

      Glorified MSP

      Technical support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that I work with make the job somewhat enjoyable and being able to use the Microsoft Admin Centers we have access to is kinda cool.

      Cons

      There is no knowledge base to look up information and or similar case issue with ease. The tools we do have do not work all the time or are just not helpful. You are just a statistic in a spread sheet. The technology support that is available is very minimal and you have to constantly relay on tech support from a very select group of people who are constantly busy. 1 year is about the longest anyone works here from management down to Support Engineers. When you don't have the tools to do your job or something and s down you are required to operate at 100% which is kinda weird.

      avatar
      TeKnowledge Response
      1y
      We hear your concerns about management and are actively working on improving leadership practices and transparency. Your feedback is invaluable in helping us identify areas for growth.
      1.0
      Jul 21, 2024

      Abuse of people trying to get into the industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their turnover is high enough that they try their best to not fire anyone.

      Cons

      The company has zero incentive to climb, zero tenure benefits (a t-shirt after 4 years does not count), they no longer have fully remote positions (The ones that managed to get fully remote are now barred from promotion or bonuses), we are actively encouraged to lie about labor to meet contract needs, and they like to frequently change the goal posts on how to earn bonuses. All of this applies to every department. They even treat the operational managers like crap to the point where a few have quit from different departments over the years simply due to abuse and stress. This company only cares about securing contracts. They have expanded in the cheapest locations possible while constructively dismissing already existing staff in the hopes that they quit so they can be replaced with borderline slave wages in cheaper countries. This is not a business to do business with. Their growth is a lie.

      avatar
      TeKnowledge Response
      1y
      Thank you for sharing your feedback. We're deeply concerned to hear about your experience and the issues you've raised. Ensuring a positive and supportive work environment is crucial, and your insights are invaluable in helping us identify areas that need improvement. We take your comments seriously and are committed to addressing the problems you've highlighted. We are actively reviewing our policies regarding remote work, bonuses, and employee well-being to ensure fairness and transparency across all departments. Thank you again for your honesty; we hope to make meaningful changes based on your feedback.
      Viewing 112 - 114 of 4,186 Reviews
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      ReviewsTeKnowledge reviews

      Glassdoor has 4,413 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.