TeKnowledge reviews

3.9

78% would recommend to a friend

(4,185 total reviews)
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Aileen Allkins

82% approve of CEO

72% positive business outlook

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
1.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The only benefit you enjoy is the staff bus and gold-HMO (Axa-Mansard). Nothing special about the company or working there.

Cons

Overworked, you have to take your leave, leave is only 10 days in a year, every month is a clean sheet in terms of kpi (don't matter how you performed last month), lots of cons (just search the internet). Do not plan long-term, bounce as soon as you can. Never sacrifice your time, health or anything working for them, just do your best & leave the rest. The company will be fine without you. They never go on holidays (only in Nigeria), the team will always be split-up & some people must work.

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TeKnowledge Response
1y
Thank you for your feedback! Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Tek Experts is a fast-paced organization that continually adapts to changes our clients require. We strive to make every interaction with our clients a memorable experience, consistently delivering value, and we are so appreciative of the work our teams do to meet our clients' needs. That said, we care about our people and understand that they shouldn't be pressured in other to work with the right mindset and deliver quality customer service. I am sorry your experience at Tek Experts did not meet your expectations and I wish you the very best for your future.
1.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

There are many wonderful people that work here. People that really band together when it all hits the fan to get the job done. Im of course speaking of your average employee in the trenches, not management. See "Cons" for my thoughts about management.

Cons

This company grew up way too quickly. Every week is a new process added to your workload whether you like it or not. Whats worse is that these processes are never written down leading employees room for interpretation and it unfortunatley leads to speculation that is constantly turned into false information. Management often hold Town Halls where the real questions are asked. When confronted about a change in process, listeners are rewarded with a delicious word salad from upper management that doesnt mean anything or answer anything. Any company worth its salt operating at the scale Tek Experts would have defined metrics and standards early on with periodic adjustments over time, not every single week. They use these "processes" as a means to determine hybrid eligibility for their employees and where you are on the pay scale. Holding your employees to metrics akin to a moving target is not a sign of a healthy work environment. The most egregious offense that this company tells its employees is that "the client wants everyone to work from office". When that client is one of the biggest tech companies in the world and everyone who actually works for that company is fully remote, the smell of malarky comes up. Tek just paid for this giant office space that they need to justify the expense. Its ridiculous to hold your employees hostage over a bad business decision. The work was done for 3 years during the pandemic fully remote without issues. Now its a security risk despite using the latest industry standard remoting techniques? Again...malarky. There are many, many other things but the combination of these two major offenses have made the 10-15 people i still speak with who still work there want to get a new job. Not a single person out of this group of random people i kept in touch with wants to work there. This is across different departments as well. You mean people want day to day process stability and want to be able to work full remote in 2024? Im shocked! Bonus: There is a reason Tek-Experts Indianapolis is a thing now. Living wage is much cheaper there thus leading to cheaper labor. There is no doubt in my mind and the minds of many others the plan is to cut the Springs location and fully move operations to Indianapolis. Work here at your own risk.

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TeKnowledge Response
2y
Thank you for sharing your feedback. We appreciate your acknowledgment of the dedicated individuals in our workforce. We understand your concerns regarding the pace of growth and evolving processes. We're constantly striving to improve clarity and consistency in our procedures to better support our team. Your insights are valuable as we work towards creating a more transparent and stable work environment for all employees. We take your feedback seriously and will continue to address these issues internally.
1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

A great starting point to branch into Tech. There are people here who actually care about helping others. You can learn a lot from being on the job.

Cons

Training is streamlined and does not take into account the variety of positions and what they entail. A lack of accountability by upper management. Do not follow labor laws. A company that acts like its a "family," with all the abuse that entails. Standing up for fellow employees is always punished, rather than explored and understood. A complete disregard for the changing atmosphere of the tech world and how employees should be treated and how they work. An extremely old-school mentality on how office work should be handled.

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TeKnowledge Response
2y
We appreciate your candid feedback and take your concerns seriously. We are committed to fostering a positive and inclusive workplace, and your insights will be carefully reviewed to make necessary improvements. We value the contributions of our employees and are dedicated to creating an environment that aligns with our core values.
Viewing 115 - 117 of 4,185 Reviews

Glassdoor has 4,412 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.