The Home Depot reviews

3.7

69% would recommend to a friend

(55,648 total reviews)
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Ted Decker

67% approve of CEO

61% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
2.0
Jul 2, 2014

Stay away from Corporate Office unless you like living in fear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The home depot "at-large" is a good company for the most part. Good benefits, good pay and growth opportunities. Corporate on the other hand....

Cons

The challenging part about working for home depot corporate office is that you will find yourself getting caught up in a lot of catch 22's with unwritten and unspoken rules that are terminable offenses. You will be faced with decisions about something or other that you need to do and have no one to give you guidance because they do not tell you everything on purpose. They like to keep people in the dark so they can control you. Once you make that decision, it's 50/50 as to whether you did the right thing. And it's just a matter of the time of year as to whether or not you actually get fired. How they are doing in their budget at the time is the primary thing they consider when letting people go. HD Corporate is notorious for their mass layoffs. If you notice, most people at HD get laid off in droves. Rarely do you get the one-offs. It happens, but mostly they lay off according to budget. It doesn't help your cause to be one of the top earners either, because you will become their primary target. Supervisors will dig through your phone calls, emails, notes, ask other associates about you and do what they have to do to find something you did wrong at some point so they can fire you. And the worst part is, it doesn't even have to be something that is a written rule and they don't have to have warned you about it. It can be your first offense and it can just be something they view as wrong in some way or another. Next thing you know, poof, you're gone. Trust me, it happened to me and many many many other people I know personally that worked in my department and throughout corporate HD. I'm telling you now, you will never feel safe working for Home Depot Corporate Office. You will never feel like you have a job the next day. You will go in every single day feeling like today could be your last day. Even if you ask your manager or supervisor how you are doing they will just tell you you are doing fine while going behind your back to HR to tell them about something you did. I'm warning you, you will not be able to decipher by your supervisor's or manager's demeanor if you have done something wrong. They will not let you know in your annual review. You will find out what you did the day you get fired and there is absolutely no recourse available to you, because GA is an at-will state. On top of it all, they will fight like cats and dogs to try to keep you from getting unemployment.

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The Home Depot Response
11y
Thank you for sharing your review. Our associates are key to our success. We strive to create an environment where all associates feel they are respected, their contributions are valued and they have equal access to growth and development opportunities.
2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

• Great Benefits: Bi-yearly bonuses starting after 6 months, 401(k) match starting after one year. Decent insurance coverage, discounts on cars • Big résumé padding: Touch lots of different projects that span across the entire world. IT on a mass scale • Decent work life balance: Disconnect after you leave the office. • Free programming classes: I attended basic Java classes that really made a difference

Cons

• Terribly managed IT department: THD is an unbelievably large and bureaucratic business. Orders come from those more concerned about financial goals, not reality. Direct managers are typically helpful, however senior managers are more concerned about political decisions and office contests than getting the actual work done. • Chaos: My team was comprised of 26 contractors (20 of which were offshore in India) and 2 THD associates. We worked closely with more teams in similar fashion. Communication is terrible. Logical decisions are often thrown out the window as defect priorities are shifted by senior management who know nothing about the project. This often caused more frustration in management leading to even more illogical decisions. This problem was so terrible for my team that my project was scrapped and rewritten after I left THD. • Subpar work: Offshore contractors wrote terrible code. Would often walk into work in the morning and pull broken code. Spent most of my time before and after meetings fixing broken code. QA team writes endless defects and has little knowledge about application development. • Office Space in real life: Though I only had around 3 "bosses" at any given time, I was asked when something would be done probably 6 times a day. Often times we would have a meeting in the morning about how urgent something needed to get done, be asked how long it would take, then be forced to attend another meeting directly after. Forced to give estimates on every defect immediately despite working on a high priority defect that the team is under massive pressure about. Forced to use buggy and slow bug tracking software. Inefficiency played out in a catastrophic way. • Endless meetings: I attended over 200 meetings in 6 months, and probably spoke for a total of an hour. • Horrible morale: Contractors and project managers work 60 hour weeks, often staying up until 4 in the morning. Several of my teammates actually had health problems from stress after starting. Because of this, most employees try to shift work to others instead of attack problems themselves • Few opportunities for career advancement: The higher you go in THD, the more meetings you attend and less real work you actually do. You train to become a manager. For developers, this is a nightmare.

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The Home Depot Response
11y
Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. We strive to create an environment where all associates feel they’re respected and that their contributions are valued. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns
3.0
Dec 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Historically good work life balance and culture. Now, only really nice people to work with and a CEO committed to bringing us back to the 90s

Cons

THD tells you the pay middle-low on salaries because they offer work-life-balance, good work environment, and job stability. For the first 3 years I worked at THD I would agree with this sentiment. However, several recent installments from leadership - looking at you Ted - have made me increasingly more disgruntled. We have had several rounds of poorly executed layoffs (bye job security), a new initiative in 2025 requiring an associate to stay in seat for 2+ years (even entry level analysts) was implemented without notifying managers before dropping the email to their directs. This isn't a crazy policy by any means, but doesn't address why people jump around roles so often (hint $$). THD gives effectively no annual raises (<3%) so the only way to keep up with skyrocketing prices in ATL area is to get promotions or take laterals! Finally, there have been substantial rumors floating around about a massive RTO! WHAT? I was hired as a remote employee, that is one of my benefits and made the mediocre pay balance out. In short our CEO is tired ted with tired ideas

Viewing 34 - 36 of 55,648 Reviews

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