UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 18, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits, if you can make it through the probationary period and become a teamster you will reap the benefits the Union provides (401k and Medical)

Cons

You are treated like a machine, management doesn't care about your safety or well being. It definitely is a numbers game and all they want is for you to load their trucks (if you're a package handler) all night long. Drop below what they expect of you for packages per hour and your manager will be paying you a visit. They also don't follow their own safety rules, for example: You are never to lift any package over 80 lbs by yourself, but on the job if you ask for help and no one comes over to help then managers force you to do it alone, they dont care if you get injured. their equipment is also unsafe, you are supposed to report damaged equipment to management and they are required to replace or repair it but this never happens. And If you are unlucky enough to get hurt on the job be ready to have management looking at you like a hawk as if you did it on purpose! Also you have to make sure you get paid for your hours, if you dont keep track of hours worked then UPS will pay you for less time and essentially get some work from you for free.

2.0
Jun 17, 2008

Best of luck, though it CAN work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great if it works for your schedule. Decent benes. Union backing.

Cons

The only people who steal more from Ups than the employees are the big buisness customers. Broken equipment doesn't get fixed. Employees are treated badly. Constantly understaffed. Huge turnover rate.

4.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Working for an innovative company that leads its industry. Bennies are fantastic and continuing education is very good.

Cons

Work life balance is very poor but it all relates to your manager, UPS has a lot of old school managers that put relationships over results. Politics plays a key role in your success with this company.

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