UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Team is the best part of it all. People you meet can make or break your day. Overall a straightforward job with clear expectations to be done.

Cons

KPIs are all over the place. One location will have higher expectations to cover for the region to meet goals. Expectations will increase if you meet KPIs to beyond the scope of possibility, which makes it impossible to enjoy the profit sharing bonus at the end of the year.

Viewing 121 - 123 of 36,764 Reviews

Glassdoor has 40,969 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.