2.0Jan 28, 2026Good in 2021, really bad 2023-present dayCustomer success manager (csm)Current employee, more than 3 yearsWest Bloomfield, MIRecommendCEO approvalBusiness OutlookPros- Good teammates, for the most part - Remote flexibilityCons- Poor leadership/communication - Constant layoffs - Swim lanes are non-existentShow more