Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 24 reviews)); "Flexible working hours and work from home." ((in 22 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Huge layoffs last week" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

5.0

Jul 4, 2022

Great!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great! Company to work with

Cons

Improve on there mode of content delivery

5.0

Jul 4, 2022

Awesome

Technical recruiter

Recommend

CEO approval

Business Outlook

Pros

Work-life balance. Work From Home.

Cons

NONE. All is good! Awesome!

5.0

Jun 30, 2022

Talented group of people and important mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The mission is Upwork's biggest and most important sell -Work with really smart people -Open-minded values and ideals -A lot of access to leadership -Strong comp package -Feedback is rampant

Cons

-Not a lot of foundational process structure in place but that comes with a lot of opportunity

Upwork Response

Thanks so much for your review! We are so proud of the passion Upworkers bring to their work every day, and strive to be transparent as an organization. Please reach out if you have any further feedback for us! - Upwork HR

Viewing 520 - 522 of 631 Reviews

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