Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 24 reviews)); "Flexible working hours and work from home." ((in 22 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Huge layoffs last week" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

3.0

May 25, 2022

intern

Intern

Recommend

CEO approval

Business Outlook

Pros

internship was useful and educational

Cons

internship could have been longer

5.0

May 25, 2022

Great Company, Great People, Great Opportunity For Growth

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Since my start date at Upwork I have had the opportunity to grow and develop in my career more that I could have imagined. Hard work is noticed here, and is rewarded. The people are great and that makes the job even better, everyone is ready and eager to help you succeed and the company culture is on point. The BDR position is no walk in the park, but in my opinion the best and most rewarding jobs never are. If you are willing to put the work in and show success, you will have the opportunity to advance in your career here and have a blast while doing it.

Cons

Took some restructuring to get where we are today, but all growing companies have growing pains.

Upwork Response

Thanks for your review! It's great to hear you feel fulfilled and supported in your career growth at Upwork. Please never hesitate to reach out to HR directly if you have any further feedback. - Upwork HR

5.0

May 22, 2022

Great

Ux-ui designer

Recommend

CEO approval

Business Outlook

Pros

Great workspace and community, ethics.

Cons

There is no cons at a moment

Viewing 526 - 528 of 631 Reviews

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intern

Great Company, Great People, Great Opportunity For Growth

Great

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