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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (631 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      631 reviews
      4.0
      Jun 16, 2018

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, flexible to work with.

      Cons

      Can be a little difficult to learn processes.

      3.0
      Jun 14, 2018

      Product Manager

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission of the company is really interesting. Facilitating a global workforce really helps pair entrepreneurs with resources that would be hard to find otherwise. They enable a lot of innovation. The product in really impactful b/c it is the livelihood for many freelancers and is a crucial tool for business owners. Also, every Wednesday employees get to work from home which helps the practice of collaborating online. It's an important skill b/c UpWork uses it's own platform to source talent. My entire development team was remote in the Ukraine, Russia, and Moldova. They need to target the enterprise more b/c that is where the revenue opportunity lies.

      Cons

      For a long time UpWork didn't know what it wanted to be when it grows up. There was not a good strategy for growth to the point it was almost irresponsible to investors. The code is very fragmented and there is a lot of code debt. Getting features launched takes a ton of effort. They were neglecting the enterprise, but now they have changed course and hired a lot of sales people. But before their features were designed for people with 5-10 contractors. They need to think bigger.

      2.0
      May 1, 2018

      Marketing Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice perks, cool friendly people, beautiful office, ability to work remote.

      Cons

      Growing faster than it's able to sustain, 0 process, continuously declining work/life balance.

      Viewing 538 - 540 of 631 Reviews
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      Glassdoor has 916 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.