Upwork reviews

3.8

60% would recommend to a friend

(631 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

631 reviews
2.0
Oct 22, 2024

Turbulent, High Stress, Low Returns, and Directionless Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work first Unlimited PTO Spending allowances

Cons

Upwork often operates without clear strategic direction, testing multiple approaches at once and hoping one lands. This has resulted in the advancement of management personnel who achieve short-term revenue improvements, despite displaying challenging interpersonal behaviors and setting unrealistic expectations. Frontline employees who execute core functions are frequently excluded from operational decision making that affect their work processes and objectives. While professional development is nominally supported, it manifests as additional, unrelated tasks beyond normal duties. Career advancement opportunities, including both promotions and title changes, are limited if not nonexistent within the organization.

1.0
Oct 22, 2024

Chaotic

Recommend
CEO approval
Business Outlook

Pros

Remote first culture and Diversity.

Cons

Failed leadership, chaotic, without vision or conviction. CEO is over her skis and continues to make the most devastating uninformed decisions impacting employees and customers.

5.0
Oct 22, 2024

Great Resource

Recommend
CEO approval
Business Outlook

Pros

Great resource and helpful staff.

Cons

Takes time but not that big of a deal.

Viewing 130 - 132 of 631 Reviews

Glassdoor has 916 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.