Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "Staff are friendly and nice" ((in 430 reviews)); "Colleagues were friendly and helpful" ((in 353 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 282 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,733 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Apr 26, 2024

Supermarket Assistant

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good working hours.

Cons

Managers pretend to be nice until you start, then proceed bully, degrade staff, sometimes to the point of tears staff.

2.0

Jan 18, 2024

Not the Waitrose it used to be

Shopfloor assistant

Recommend

CEO approval

Business Outlook

Pros

Staff discount, free food some of the staff are nice to work with

Cons

Bad management, overworked on repetitive jobs and getting injured. Managers refused to do anything until breaking point and then say that they’ll put you back on what hurt you in the first place. In the end forced to give up my job. Managers stay at the back and don’t show the faces on shopfloor. Team leaders are young inexperienced partners who have no idea how to lead but put in charge. Overall not the Waitrose it used to be and certainly not the Waitrose I thought I was being employed by. Disappointed with management, disappointed with branch manager and disappointed I had to leave because of an injury caused by work.

1.0

Nov 3, 2023

terrible

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

got free meal deals for lunch

Cons

incredibly stressful as pickers never did their job making me late before I had even started. out of date nav system, got lost all the time. patronising and nasty managers.

Viewing 79 - 81 of 8,733 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Bury St Edmunds, England

£13 - £13 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant

Horley, Surrey, South East England, England

£13 - £13 /hr

(Employer provided)

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Warehouse Partner – AM Shift

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Worthing, South East England, England

£14 - £14 /hr

(Employer provided)

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