Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "Staff are friendly and nice" ((in 430 reviews)); "Colleagues were friendly and helpful" ((in 353 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 282 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,736 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

May 20, 2015

Great staff discount, employees are well looked after, and a very ethical business

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Staff discount. A great part time job. They really care about the development of employees. Continuous training programmes. Opportunity to move onto various departments. Regular overtime (extra shifts). Sunday hours ££ A good variety of employees from various backgrounds.

Cons

Holidays - first come first served. Difficult to get leave unless you can find cover. Some favouritism when it comes to promotion.

5.0

May 15, 2015

Great!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great experience. Company has firm roots focused on quality customer service.

Cons

Shift work was a bit if a pain.

4.0

May 12, 2015

Good pay but training is poor.

Fresh food assistant

Recommend

CEO approval

Business Outlook

Pros

A lot of benefits which include £25 vouchers regularly.

Cons

Training is poor and sometimes you're very unsure on what you're doing.

Viewing 8638 - 8640 of 8,736 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Swindon, Wiltshire, South West England, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant