Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "Staff are friendly and nice" ((in 430 reviews)); "Colleagues were friendly and helpful" ((in 353 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 282 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

Compare reviews

3.8

66% would recommend to a friend

(8,736 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Apr 10, 2021

If you don't care, it's great!

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

If you can't really be bothered to do much beyond your role, it's a great job. Good discount.

Cons

Everything else, overwork culture, favouritism, inequality between partners on every level. People who work hard favoured on pay scale but things like the sickness policy leads to everyone being punished exactly the same - 12 month warning and no pay rises as well as the threat of being punished further if you fall ill again in that 12 month period, leading to further issues of people working through illness. Great for spreading sickness to coworkers and the public!

1.0

Jan 31, 2021

It Will Suck The Life Out Of You

Manager

Recommend

CEO approval

Business Outlook

Pros

Terrible place to work. It’s all about kissing up to management . It never used to be like that but now it is. It all about who you know not what you knows. Management have their favourites who get away with everything and also get chosen for the more interesting roles.

Cons

It will suck all the life/ambition/energy/enjoyment out of you.

1.0

Jan 17, 2021

2021 has increased the bullying culture by management

Customer delivery driver

Recommend

CEO approval

Business Outlook

Pros

No one bothers you when out on the road. The staff i work with (non management) are generally great people to know, better than other places because we all are treated the same, like children in class.

Cons

If your late during deliveries they will want to know why everytime. Vehicles poorly maintained even if vehicles less than 6 months old, management treat you like your at school, even worse with John Lewis being closed, they are picking best of the bunch! Bonus decreases every year, be lucky to get a penny this year.

Viewing 91 - 93 of 8,736 Reviews

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Waitrose

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If you don't care, it's great!

It Will Suck The Life Out Of You

2021 has increased the bullying culture by management

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