Wells Fargo reviews

3.5

58% would recommend to a friend

(54,314 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

54K reviews
4.0
Dec 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Work with high net worth clients. Make a difference in people's lives who need help.

Cons

The position is "premier" where you are supposed to only meet with clients who have a high net worth and walk-ins are handled by the personal bankers, that's what the job description says and management harps on but the reality is you handle any person who walks into the branch. This takes away from the "premier" experience the high net worth clients are expecting as I've had multiple clients very aggravated with their wait time because I was busy helping a walk-in talk to fraud support over a $10 transaction for an hour.

1.0
May 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay range, 401k match, PTO, Bonus.

Cons

Would not recommend at all for tech workers. Unskilled , Unprofessional tech managers with absolutely ZERO people skills and Zero knowledge about software development are taking the company down. Everything is done off shore (india). The quality and communication from over there is Extremely Poor! Tech workers on west coast have no work life balance because they are forced to work eastern time (which is 6am pacific). Because of this their career growth has stopped and involuntarily forced to leave the company. Is this even legal ?

3.0
May 13, 2023
Recommend
CEO approval
Business Outlook

Pros

-High base salary compared to the industry. -Compensation plan is actually pretty good and straightforward (2022). -Essentially the highest valued employee at the branch and you should have a private office. -Premier program is highly competitive and adds a lot of value for clients. -Absolutely zero pressure to perform which is probably a negative and is unsustainable in the long run.

Cons

-You are absolutely handicapped as a banker. Cannot take ownership of client situations at all and outcomes are dependent on service departments that are poorly trained or do not care, sometimes have long wait times which means you can't do your job. -WF makes the client come into the branch for nearly everything due to the account opening scandal. Mass affluent clients realize this is dumb and burdensome. You're supposed to be a white glove service for clients and you can't do anything remotely. -Not supported in the branches nearly as much as you need to be. Branches are constantly short staffed and proper staffing and training is not made a priority. It falls back onto premier bankers to make sure things run smoothly which is a waste of talent and time. Not to mention you convince people to consolidate with WF and then they have absolutely horrendous experiences with untrained customer service/tellers which reflects poorly.

Viewing 97 - 99 of 54,314 Reviews

Glassdoor has 58,407 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.